Other Questions

Hello QuickBooks team, You are doing well. Can I get an extension up to 10th October 2026 for the recertification program?

A sudden shock when I got my bill from Quickbooks desktop.  60% .  From 135.00 to 214.00 an 80.00 increase without any notice what's so ever.  They did this to me last year 75.00 to 135.00.  I accepted that increase but so not accept this one. Particularly not given the chance to decide to leave or stay with this company. It is a sleazy move.  

Hi there, I have a large gap in transaction history in my Self-Employed QBO account - not sure why, perhaps a changed banking password? I am now looking at having to convert my e-statements to CSV. I know there are a bunch of different apps, but I'm hoping to find feedback on which is best. I would love to not have to do a bunch of reformatting. I bank with BMO, so perhaps there is a converter that works well specifically with their e-statements? Also, would be great if it was free, or had a trial that allowed me to get through enough statements to cover about 10 months for 2 accounts. I have access to Adobe Acrobat, however it looks like I will have to use Adobe to convert to an Excel file, then use Excel to convert to CSV - I do not use Excel, I use OpenOffice, so I'm assuming that I will be creating a bunch of formatting issues during that last step. Any advice would be greatly appreciated - and if I have to pay for a good converter that will save me a tonne

Reference a document file

Why are emails being sent to the same recipient from Quickbooks?

In IAS, why do none of my tasks from QBOA show in the "Needs Attention" area in IAS, that is for tasks? Do they not import?

Any help regarding this topic would be greatly appreciated.

Nothing works so far

Why

I have a CAD $2,530 charge dated June 18, 2025. Your forms show USD, so advisors cannot find my charge because my account is in CAD.

HOW ADD PO NUMBER IN MY INVOICE TOP OF THE RIGHT

I need suggestions on how to create backup files for clients that I don’t longe have. I don’t want to pay for a subscription on inactive customers also don’t want to lose the information on their accounts.  Please and thank you 

Hi team, Whenever i log into QBO and select a profile, it redirects me to the login page.Tried multiple browsers and I still have the same issue

L’interface reste en anglais malgres les changement de langue. Est ce que c’est un bug ou ?

The shopify order/ invoice are not syncing here is the error message.  Something went wrong.Failed to provision account. Error=AccountInactive: Your account has already been successfully migrated or migration is in progress, so this connection can no longer be modified. Please try again later or contact customer support. Error Id: us1~260822-40000778-0000-9600-b63f-84710c7967bb 

banking transaction rules not working properly, fails to match transaction in the banking list. occurs on a number of rules. other rules are applied properly.

No text available

Hello, could you please advise which software or integration would work best for transferring transactions from Stripe to QBO?

Every window takes at least 10 seconds to open - is there a reason Quickbooks is taking so long?

quickbooks working very slow all user facing this issue. how to solve?

We have to upload hundreds of invoices at a time. Now when we upload qbo is defaulting to the new modern invoice instead of using the content we have set up in our invoices. The modern format is not showing the balance forward or credit on the accounts which is causing issues. We started using “batch transactions” for the upload and it has solved some of the issues however the balance/credit is our biggest headache. Has anyone found a work around? 

I am having an ongoing issue between QB and RBC that I cannot seem to get a resolution for - both sides are quick to point the finger at the other and I am left with no solutions. I have no problem connecting my RBC accounts in QB, but when my bookkeeper logs into the account and tries to pulls the transactions from their end in everything disconnects.  I have 2FA and personal verification questions turned on for RBC which I have been told are likely the culprits - when the Intuit server is sending the query to RBC (either from bookkeeper or daily updating) it is being flagged because it is unable to complete the 2FA correctly, as the notification gets sent to my cellphone. RBC says QB is aware of the issue but has not yet provided a solution. I think its absurd that I would need to turn off 2FA/PVQ and compromise my accounts in order to get this to work.  Any help would be appreciated! I am using Quickbooks Online Essentials

QBO's project profitability reporting has always felt pretty thin to me — decent for basic P&L but not great for real-time visibility into whether a specific job is actually making money while it's still in progress, especially once change orders or scope creep enter the picture.For those of you managing this (bookkeepers, controllers, owners) — are you supplementing QB with a spreadsheet, a separate job-costing tool, or something else? What's the actual workflow, and what's the most annoying part of keeping it accurate?Trying to understand how common this gap is and how people are patching it in practice.

que faire

I have a few nd files on my computer, i beleive from the quick books enterprise.  Everytime i did a back up it created a nd file.    I do not use multi user mode. Can these be deleted?