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New Member
Oct 9, 2026 9:29 PM UTC
Question

linking account ussues

Im trying to add a business checking account but keep getting error 109, and it wont acknowledge the account even though I can log into it on my online banking.  

1 reply

QuickBooks Team
Oct 9, 2026 11:22 PM UTC

Error 109 means your bank requires you to update your login credentials before QuickBooks Online can connect. To resolve this, sign in to your bank’s website in a new incognito or private window and check for any pop-ups, terms updates, or password prompts you need to address.

After completing any required updates on your bank’s website, try connecting your bank account again. For step-by-step guidance, refer to this article: Connect bank and credit card accounts to QuickBooks Online.

You can also check with your bank to confirm whether it supports bank feeds with QuickBooks Online. If the error persists, I recommend reaching out to our Intuit Experts for further assistance.

Feel free to chime back if you need more help.