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New Member
October 9, 2026
Question

linking account ussues

  • October 9, 2026
  • 1 reply
  • 2 views

Im trying to add a business checking account but keep getting error 109, and it wont acknowledge the account even though I can log into it on my online banking.  

1 reply

QuickBooks Team
October 9, 2026

Error 109 means your bank requires you to update your login credentials before QuickBooks Online can connect. To resolve this, sign in to your bank’s website in a new incognito or private window and check for any pop-ups, terms updates, or password prompts you need to address.

After completing any required updates on your bank’s website, try connecting your bank account again. For step-by-step guidance, refer to this article: Connect bank and credit card accounts to QuickBooks Online.

You can also check with your bank to confirm whether it supports bank feeds with QuickBooks Online. If the error persists, I recommend reaching out to our Intuit Experts for further assistance.

Feel free to chime back if you need more help.