QuickBooks Q&A

Good morning, I am having some difficulty regarding the upgrades to my QuickBooks Desktop Pro 2021. I see or it seems to be that the push is to the Online version. I am a little skeptical about making this move. In my 2021 version I have 6 other companies I manage. It seems that the switch to the Online version will require a separate account for each at a fee for each. I enjoy the freedom to switch between accounts as I do with the 2021 version. It appears that I can upgrade to the 2025 desktop version, however, I see no links to do so. All links seem to send me to sign up or subscribing to the Online versions. From some articles I read, I have until the end of 7/24 to upgrade or make a change. Any advice, suggestions or help will be greatly appreciated. Thank you. 

My National Australia Bank link has stopped and now it doesn't appear in the linked account list.

We currently use QB desktop. It was discovered that a few bill payments were not being correctly allocated to each class. Either due to a credit being entered on a bill or an asset account used on the bill. For example, if class A’s expense on the bill is $400 (increasing AP by $400), when the payment was entered in QB, only $200 is being applied to the AP account. Creating a balance in the class. Note: AP as a whole nets to 0. I noticed if a negative amount is in the bill, this AP difference appears AND if an account other than expense is used in the bill, this AP difference appears. Q1: I am attempting to enter a journal entry hitting all the AP classes to get rid of this balance, but I am receiving an error message saying “You cannot use more than one A/R or A/P account in the same transaction.” Is there an easier way to fix this issue instead of doing a ton of journal entries to clear the balances off the AP account? Q2: Why am I unable to enter credits or use accounts other than e

There are some errors I have: Error: Electronic Service Address (ESA) must be provided for SMSF. Error: Account number must be provided. Error: Account BSB must be provided. Error: The fund name for the SMSF must be provided. Error: Either the ABN or the USI of the superannuation fund must be provided. Error: Account name must be provided. Error: The organisation name in the fund details must be provided.

Is anybody having problems with open banking

I am working on cleaning up 2025.  The client uses Google Workspace and the previous bookkeeper categorized the transactions as either office or Google software and she matched 3 of the transactions that she had manually added.I was able to successfully change the category for all but the 3 that were matched.  I unmatched them and in the review queue, I changed the category, and then I posted them and marked them R in the register.  This must have created duplicates because there were 2 ID’s for each transaction.I verified there were only 1 transaction of each on the bank statements and I voided the original transactions that the previous bookkeeper manually added and matched.Now my reconciliations are off for these three months.I’m still learning QBOL and I welcome any instruction on what I did wrong, how to fix my reconciliation without redoing all of 2025 because the matched transactions were from January, February, and March, and how to prevent this in the future.Thanks!

nothing to do with the exchange rate

the client requested from us

In payroll there is no Add Employee. Why is that?

HOW TO ADD REFERNCE NUMBER IN INVOICE ?

We need to contact our Intuit account manager to assist with increasing the performance of our current data as it is extremely slow and hangs. Thank you.

We have recently starting taking card payments via Quickbooks Online. When trying to reconcile my bank statement, there is a small discrepancy as the amount registered in QB is the amount we received minus the commission? How can I rectify this so my bank statement agrees with QB?

It was opened on the 8th September and sent the same day but it’s saying it was sent on the 9th and viewed on the 8th

After changing over to open banking in Australia I'm having an issue where over 350 transactions are showing as not being posted when previously they were. I can't do a mass posting as the GST rate needs to be selected on each transaction. Can anyone help please

My subscription, I guess doesn't have access to the bills and inventory feature. How do I go about it

Is anyone familiar with this issue - or having problems with Firm Apps ?

Am I the only one getting it right now?

where do I find my software ID for payroll

Most banks accounts show Error 390, One of them shows Error 324

When i input my details of my NAB Bank it come up as an error

Hi! I am having a Access Denied error in Edge and Chrome. I already reached out to QBO support and Microsoft for help for they can’t fix it. Is there any other way to fix this? As of now, Firefox is working but I don’t want to keep using it for a long time.  Here’s the error when I try to click support from Edge: Access DeniedYou don't have permission to access "http://help.quickbooks.intuit.com/en_US/contact?" on this server.Reference #18.cded2717.1787943898.de9ef57https://errors.edgesuite.net/18.cded2717.1787943898.de9ef57

I want to change it to seven

The employee cannot receive his payslips as they are going to his old, now defunct email address

How to record product cost

the pay run has incorrect details and I have to re-do it. Do I delete it or unfinalise and edit it?