Getting Started

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where should i find training demos/videos.

Welcome to the Australian QuickBooks Community! You've joined a community of people who are running their businesses and serving their clients with the help of our tools.    Ready to explore QuickBooks Online with your community?   Set Up Your Community Profile Let's get you ready to talk to real people, ask questions, get ideas, and improve your QuickBooks skills to make your business finances better.   Make sure you’ve signed in to the Community using the Sign In button at the top right-hand corner. Use your QuickBooks Online sign in information to get in.  Once signed in, find your profile via the people icon dropdown menu in the top right-hand corner.   My Settings   Use the My Settings screen to explore and set your profile preferences and update your personal details. Click Edit to start updating your profile.   Personal > Username Choose a User name that is important to you. It could be your legal name, business name, or a name you k

  For all of April, the QuickBooks Online Team are bringing you free training and product demonstrations with industry and QuickBooks experts. Join us online live, or watch back on demand to discover how to use QuickBooks like a pro and build your confidence with clients.    Have a question that wasn't covered in the session? Want to know more about a particular QuickBooks Online feature? Simply hit Reply (log in with your QBO credentials) and leave your burning questions, and we will bring you expert insights and answers to your questions!   Register for Pro Power Month Sessions now, and check back here for more details on our regular AMA sessions. Ask as many questions as you like over the month, and we will endeavour to answer them all.    Ready for our first Pro Power Month AMA?    At the end of the second week of Pro Power Month, we're catching up with Trent Yesberg to find out about the QuickBooks Online desktop app, editing transactions i

    We’d love to support you on your journey with bookkeeping processes.   If you’ve got any questions, select ‘reply’ to post a question in this thread and have your questions answered by qualified QuickBooks Online experts.   Hopefully, you’ll help other QuickBooks users with the same questions out in the process!  

  Running a business is exciting, but it also comes with its fair share of challenges. One of those daunting tasks can be setting up your accounting software, like QuickBooks Online.   If you're a small or medium business owner who's new to QuickBooks Online, don't worry, you don't have to navigate the setup process alone. QuickBooks offers a free 45-minute Guided Set Up Session to help you get started.   Schedule a time that works for you. You'll get an email from our experts inviting you to your 1:1 live session. They'll also follow up with curated articles to help you feel even more confident using QuickBooks.   Benefits of the Free Guided Set Up Session: Personalised Guidance: During the session, a QuickBooks expert will walk you through the key features of QuickBooks Online and answer any questions you have. Tailored to Your Needs: The expert will work with you to understand your specific business needs and tailor the training accordingly. This ensures that y

What in the smoking hec is wrong with this software? Why cant I import the single most popular file format IN THE WORLD? Is there any workaround of which you are aware that doesnt involve me spending hundreds of dollars? All the other accounting software allows me to import a qif file Why is Intuit so awkward? Kr 

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  How to correct my client's Balance Sheet to get the Bank Accounts on top not the Accounts Receivable

We noticed that we have 2 parent customers that are the same one is called 'Retailers' the other 'Retailer' because there are multiple sub customers under each parent we are unable to merge the 2 parent customers. Is there a way we can export a list of customers to excel, edit the parent and re-upload the list?

I have been told each time I've contacted QB's that it's been forwarded to the Back End Team.I have had no transactions import since 8/5/2024 which means that our tax cannot be finalised for the year.MYOB and Xero have both managed to fix this problem already and we are paying for a service that we cannot use.When can I expect this to be fixed?

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When I try to create a new invoice the number comes up as 587. The next invoice number SHOULD BE 641 Why is this happening? I rang support. After half an hour I simply confused the poor woman in Singapore. Can anyone tell me why the next invoice isnt working? Please and thank you Zappy

I only want to work with this financial year (1/7/24-30/6/25)Started QB account a few days ago. Bank feed is importing transactions from QB start but only to end of month. They also re-appear in transaction list despite excluding and deleting.

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Looking for guidance on how to Account for Government Paid Parental Leave.  I worked out how to pay the employee but need help on how to Account for the PPL.  A Google search provides plenty of information from Quickbooks Online software competitors but nothing from Quickbooks.

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QuickBooks contact me 0459126 00

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Could it be i have forgotten to lodge one or more pay runs throughout the year?