QuickBooks Q&A

Two weeks ago, my customers started receiving emails after they open an invoice reminding them that they did not pay.  I contacted Quickbooks, and as usual they were first completely confused by a feature in their own software and took them a week to get back to me.  When they did, they stated this is a new feature and there is no option to turn it on or off.  Does anyone know if there is a way to turn these emails off?  Or is there a way to edit these emails as they are completely unprofessional?This is not a reminder email.  I have those set and have zero issues.  This is appears to be a new feature rolled out with the typical zero thought Quickbooks gives to features.

I never signed up to take payments through QB. I invoiced a new customer and unbeknownst to me payment links appeared on rhe version of the invoice they received. Without proceeding down to my personal payment instructions my customers accountant clicked the link and paid Quickbooks my money. I have no bank accounts linked to my account because the fees for that service are astronomical. They want $898.71 as payment for a service I never signed up for, never inquired about, and never gave them permission to implement on my behalf. They say they are unable to send the payment back because I NEVER SIGNED UP FOR THE SERVICE. But if I link a bank account and give them the $898.71 that they are in no way entitled to they will give me the difference. They took more than 10% of my money from my customer. They say they added the service as a convenience to me!!! As a one time courtesy they will request that I be refunded the larger of the 2 fees as my customer paid both invoices at once but th

Can I change my quickbooks account to a personal account? I no longer need a self employed business account but I want to keep using quickbooks if possible.

What software would you recommend for labor distribution and indirect cost allocation for a nonprofit with multiple grants? We use QBO but not QBO Payroll.Thank you.

HELP and please don't just send a bot answer!!! SEE ATTACHED PDF OF EMAIL FROM QUICKBOOKS EMAIL WITH ATTACHED INVOICE...Recently my web mail stopped working, couldn't figure that out, so switched to "quickbooks email" through my microsoft outlook.  Well emails are going out again BUT, now you all are showing my computer file name within the email you generate when I send a invoice. QB had to fix it once and now my file name is "fixed_my company LLC" now that looks real intelligent. Is there a way to fix this when using quickbooks email or should i go back to trying to figure out why my web mail just stopping working.  Pray I get a real answer.  There are many "unsolved" questions on this matter.

How is that not at least a warning that you are being logged out? I didn't stop work or leave the platform once the entire time. This is a horrible flaw

Availability of NAB Connect for Open Banking on Quickbooks

No text available

having multiiple months in a row that i have to check trasaction list to then go manaully put an invoice marked as paid when it waas paid through quickbooks that should happen automaatically.

Hey, QuickBooks. In your US QuickBooks Community, you have your threads displayed in the All, Solved, and Unanswered tabs. Can you add a tab for Unsolved? Thanks.

Why did quickbook deduct money from my account 

I work for a C-Corporation with an EIN. We are trying to enable payments with QBO but the system is forcing us to use someone’s demographic data (name, SSN, and birthday) to set up payments.I found this shocking because we are using this for an established company. A Corporation is person--why can’t the corporation’s information be used?

While trying to free up room on my C drive, I may have inadvertently deleted QB files that I need. Now I can’t open QB 2011  I get “Error 3371 Status Code 11118 QB can't load license data”  I was going to try the 3371 fix in the tool Hub but I don’t have my my original CD or my registration info. Called QB but they mostly wanted to sell me new sofware. Where can I get my registration number (or whatever it needs) so I can open QB?  I know my version is old but it works fine for me. I thought Intuit would keep theses things on file. Thanks!!!

After posting the connectio between bank acct and QB disconnects. What is causing this?

All transactions are missing. I tried downloading and importing the missing transactions as a csv but I repeatedly get the message "Darn, File upload Failed"

I am creating a separate thread because this issue continues to be confused with Automatic Invoice Reminders and the “Online automatically follows up” setting.This is NOT the same feature.I do not use Automatic Invoice Reminders. They are disabled on my account. I cannot disable a feature that is already disabled.Despite this, QuickBooks sends my customers a “Finish your payment” email approximately 48 hours after I send their invoice. This happens even though our invoices have Net 30 payment terms.I have contacted QuickBooks Support multiple times and have repeatedly been told to disable Automatic Invoice Reminders. That does not solve the problem because those reminders were never enabled in the first place.Since support has been unable to identify the issue, I created a mock customer profile and have been testing the invoice process myself.What I have confirmed:Automatic Invoice Reminders are OFF. The “Finish your payment” email is still sent. Disabling “Online automatically follows

Have tried to setup quarterly payrun but the only options I have are weekly, fortnighly and monthly, Can a quarterly be added anywhere?

I'm entering new transactions from my bank account but when I save them, they don't appear. What am I doing wrong?

I see another thread about this but I’m adding a new one in hopes of escalating this issue!  My customers started receiving emails after they open an invoice reminding them that they did not pay. There is no way to turn these off. It is unprofessional. QBO should not be emailing customers without express permission. 

I can’t use the app to sort my mileage or add mileage. Anytime I try the app shuts down. I can’t find the app in the AppStore anymore either, so no known updates are able to be checked on. Anyone know what in the world is going on?

I have self employed and they no longer have a search bar. There's a way to pull up a search with a Fn button and I just can't remember. Can someone help me please?

I had started the return but it wasn't finished . How do I complete it ?

I just got a new IMAC and the QB’s migrated over. I can see the company but it doesn’t allow me to login? 

Hi~ I am trying to match transactions with payouts. My bank is linked with QB and all payments from Shopify are synced with QB online. oneSaas had to resync my account as we switched bank accounts of where the payments were being deposited. Since the new resync, I am now not able to match transactions with payouts. It says not transactions can be found. Can someone please help? QB chat gave me these suggestions To settle your accounting, add each payout to your accounts. We'll help you match each transaction to your bank deposits.