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Sep 28, 2026 3:36 AM UTC
Question

Why does QB and bank accts keep disconnecting?

After posting the connectio between bank acct and QB disconnects. What is causing this?

1 reply

EduardA
QuickBooks Team
Sep 28, 2026 5:19 AM UTC

Frequent disconnections usually mean your bank is actively dropping the security token on their end. To resolve this and prevent future drops, log into your bank’s website or online portal, navigate to the Connected Apps or Third-Party Access section, and verify that Intuit/QuickBooks is fully authorized.

Once verified, disconnect and then reconnect using a private browser window to clear your cached credentials.

Additionally, I’d like to know if you encountered any specific error messages during the disconnection. This will help us provide additional troubleshooting steps to resolve the issue.

Please let us know in the comments if the issue persists.