Payroll and STP

Any help would be great! All organisation details are correct, abn correct, SSID has been added to hosted providers in my access manager. Why will this still not work?

I need to pay the employee's super and with the new payday super rules I don't know how to do this

I set up hero already for payday super, but funds has not been withdrawn yet.

how to workout super payments for contractors working on ABN. Can you automate it from Quickbooks?

I initiated a cancellation for Super Batch ID 3650360 yesterday (02/07/2026), but the status is still stuck in 'CANCELLATION INITIATED'. Because of this, the system is locking the pay run data and I cannot recreate a new super batch for the period 01/07/2026 - 02/07/2026. Could you please help to force cancel or unlock this batch from the backend so that I can filter and submit the superannuation again?

how do I revert Payday Super payment process back to Beam after being inadvertently signing up for Employment Hero’s HeroCLear? 

Our employee submitted timesheets through the app and they are saying they've been procssed in QBO but we don't have any payruns. How have they been processed?

Is there a way to add an employee manually?

I don't want to use Employment Hero or employee self set-up, how do I enter a new employee manually now, the button to add a new employee is no longer showing

The link to add a new employee is no longer showing

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I registered for Beam, in preparation Pay Day Super, before I had marked last month's super contributions as "Paid". I didn't realise that Beam would immediately take over after registering, and thought that I could create the super contributions and then there would be an option to "Mark as Paid". Last month's super contributions is already lodged with the previous clearing house.

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We use another system for timesheets, if we can upload that into quickbooks, it would save a lot of time and reduce errors.

Where do I find the software provider ID for ATO.

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Payroll / Employees no longer connects but comes up with the error message "Uh oh, there's a connection problem'

I need to finish the super batch on first pay run as second is now due, one employee hasn't provided super details - how do I get around this?

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I want to change the job title in the back-dated payslips. Is it possible? If yes, how can do that?

set up superfund for employee