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August 3, 2026
Question

payrun error while publishing the journals

  • August 3, 2026
  • 1 reply
  • 4 views
Does anyone else get errors that the journals were unable to publish becuase your credentials have expired

1 reply

QuickBooks Team
August 3, 2026

This error appears when the authorisation between QuickBooks Online Payroll and your QuickBooks Online account has expired. As a first step, try signing out of your QuickBooks account and signing back in to see if this refreshes the connection.

If the issue persists, we recommend reaching out directly to our live support team. They have backend tools to securely review your account and help resync your payroll authorisation.

 

Feel free to reach out if you have further concerns. We’re always here to help.