The prompt means QuickBooks couldn't automatically update your general ledger because the payroll system and your accounts didn't sync correctly. This usually happens if something referenced in the journal entry has been made inactive.
I recommend contacting our QuickBooks Online (QBO) Payroll Live Support team and sharing the full error message so they can help you sort it out quickly.
Feel free to chime back if you need more help.
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.