Reconciling card payments on our bank statement

You can create a Bank deposit and add the extra or commission amount to match the figure on your bank statement.

Here are the steps to rectify the discrepancy:

1. Go to + Create, choose  Bank deposit.
2. Select your bank account.
3. Under Add funds to this deposit, record the commission fee and select the correct category.
4. Confirm the total to ensure it matches your actual transaction, then click Save and close.

If your account is connected to bank feeds, you can use the Resolve difference option to allocate the extra charge and resolve it.

1. Go to All apps, select Accounting, and choose Transactions.
2. Click on Bank transactions and find the relevant deposit.
3. Scroll down, turn on Resolve difference, and log the commission amount adjustment.
4. Click on the deposit to expand its details, then select Find Match to locate and link the corresponding invoice or payment.
5. Allocate the extra amount and select an appropriate account.
6. Click Save.

Could you share how exactly the invoice is recorded in QuickBooks Online? Did you add the commission fee as a negative item?

I'd appreciate any further information or follow-up questions.