Employees and Payroll

A new employee has not paid anything but the student loan box has to be a whole number more than zero.

Just moved over from another Software and need to add leave balances to the employees

Hola, estoy haciendo la formación para certificarme, pero quiero saber cómo puedo escuchar los vídeos de formación en español?

Past paystubs

I do not my auto payroll is blocked

This happens in various clients on a regular monthly basis. We shouldn't have to be going back in to each one a few days later and resubmitting. Our user credentials are fine as they go through on the second attempt.

I need to enter a trainee onto our payroll at zero hours contracted and paid monthly. Does anyone do this already and if so how did you enter them onto the payroll?

  CIS affects UK construction businesses in different ways depending on which side of the contract you're on — and plenty of businesses are on both sides simultaneously, which adds another layer of complexity.   We'd love to hear about your experience: • Contractors: Are you finding it straightforward to deduct from subcontractors and file your monthly return in QBO? Any sticking points?• Subcontractors: Is QBO handling the 'Less CIS' deduction on your invoices correctly? Any issues tracking your CIS suffered over the year?• Both: What's the biggest challenge managing both sides of CIS in the same QBO account?   Also — how do you find the HMRC verification process? Any tips for getting that right first time?  

Am using autopayroll, but have disabled hopign for more options. don't really see them.

When I include shared parental leave for one of my employees the amount is not being offset against his salary despite the offset box being ticked. Does anyone know why and how to fix this?

how to change tax code for employees for new tax year

Does Advanced Payroll pick up tax code changes from HMRC automatically? I've had P6's notified for 3 employees but their tax codes are still the same. I'm more familiar with Core Payroll where I know how it works. Is there a setting somewhere in Advanced that I need to change? Obviously I can do these manually, but just for future knowledge.

We can see all the payroll settings and it says a monthly pay run has been processed for May 2026 but it is not accessible. When we go to the payroll tab it just says we have to sign up for either Core or Advanced Payroll. I did an online chat with Intuit and they said that they could not see that the client has ever had a payroll subscription, yet they have been using it every month!

payroll linked to classes

Do i add together eployee and employer pension contricutions to process a refund to an opted out employee?

  From 15 June 2026, QuickBooks Payroll is changing how it calculates your monthly per-employee charge. Instead of billing based on who ran payroll during the month, you'll be billed based on which employees are marked as Active at the start of your billing month.   Whether you're not sure what this means for your bill, want to check your employee statuses are set up correctly, or just want to understand what to expect: post your questions below and our experts will guide you through it.   For a full breakdown of what's changing, how Active and 'Not on payroll' status works, and what your first bill will look like, visit our support article here.  

i need this figure to put into Nest to calclulate my contribution

Having just started with QB, I successfully linked up a bank account and then downloaded recent transactions from April 26. All good. So I now want to download last financial year transactions and cant find where I can do this. Do I need to disconnect and reconnect? Any help much appreciated.

I just ran a client's April payroll and I couldn't see any journal posted to reflect the claim for Employment Allowance. Are we doing these journals manually in 26/27? Seems a backward step, as these have always been posted automatically as you ran the payroll, going all the way back to QB Desktop. I have submitted an EPS on their behalf to claim EA in 26/27. Thanks

Hi, I have an employee that has returned to work for us after leaving at the start of the year. He is still on the employee list. Can i reactivate him? when I go to his employee profile he shows as a leaver and under the actions tab I can see 'edit leaver status' however it is faded out and I am unable to click it. Do I have to add all his details again or is there a way to put him back on payroll TIA

month 2,3,4 2025-26

how do i create an eps if i can't locate hmrc reporting?

I need to process payroll for the 2025/26 tax year and I can't chase pay period dates

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