QuickBooks Q&A

I am an accountant and have just set up quickbooks for them. I have made my self the primary admin but I need them to have access and also to link their bank account. How do i do this?

We know how frustrating it can be when you can’t log in, especially when you have invoices to send or deadlines approaching. That’s why we’ve put together this quick guide to the most common sign-in issues, with simple steps to get you back into your account. In most cases, you’ll be able to fix the problem yourself without having to wait for support.Blank Screen After Signing InYou've entered your credentials, passed two-step verification, and then, nothing. Just a blank page where your dashboard should be.This almost always comes down to browser cache or extension conflicts. Here's what to try:Clear all cache and cookies for your browser, then try signing in again. Disable browser extensions one at a time. Ad blockers are a frequent culprit. Try a different browser entirely. If you have multiple QBO tabs open, close all but one and try again.If the blank screen persists across every browser, try connecting from a different network. Network-level interference can occasionally block Qu

All my purchase history and receipts info is missing

I’ve toggled it in and off, reset qb etc but still none of my trips are being recorded

The old account was Cashplus and seems to have been missing several chunks of transactions. This bank was taken over from Zempler. I've had to manually upload all the Zempler transactions back from the opening of the main account (then Cashplus) through to now. I've cross-referenced all transactions to exclude any duplicates. I really just want to end up with one (Zempler) live feed with all the transactions in and then leave the old Cashplus info sitting in Chart of Accounts or delete it, after saving. Can anyone talk me through it, please? It's taken so long to get to this point,t I don't want to ruin it all now. Thanks in advance

is there a way to see when I last used Quickbooks online and what time I signed off

To be clear, this only happens on the phone app.

we have to update 300+ products price but its not allowing us to update morethan 10 products in individual option

After more than 10 emails speaking to GoCardless and QuickBooks this is still not solve, for last few months QuickBooks is making extra retries to charge unpaid bill. We do not want them to charge again our customer after first failed attempt! GoCarldless confirmed is not their paltfrorm who is initiating this matter. And QuickBooks customer support went silent on emails at all. This is rediculous!

Is anyone else having trouble with Payroll today? Keep getting message 'Something went wrong on our end. Please wait a couple minutes and try again@ So annoying - need to get this wrok done today

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Each of my Venmo transaction imported inside Quickbooks has a duplicate. And there is a pattern.Transaction 1 will have the Memo exactly like how the customer entered.Transaction 2 will have a Memo with a Prefix - “Customer Name paid Business Name + Memo”Example:Customer name is John Doe. Business name is ABC School. And when the customer paid via Venmo, they added a memo “August Tuition for Jane”In the imported transactions inside my Quickbooks Online, I will see two transaction under the Venmo account.Transaction 1 will have the memo - “August Tuition for Jane”Transaction 2 will have the memo “John Doe paid ABC School August Tuition for Jane”Both transactions will have the same date, same amount and most of the time, their transaction ids will be right after each other - e.g. 1234 and 1235. (But some times, the transaction ids are a bit apart - 1234 and 1238)This is true for ALL of the imported transactions.(Want to clarify that this is NOT the Cash Out duplication where there is an

My estimates (quotes) are not landing in my customers inbox, on started happening recently.

The bank register is correct; the account agrees to the bank balance on the bank transaction screen; the balance sheet cash at bank balance is correct. When I try and reconcile the bank account (Accounting/Reconcile) there are transactions missing from the list. How do I reconcile the account on this screen?

I received a closing statement and I did my journal perfectly.1. Now I have loan costs still under assets still on the balance sheet processed in the beginning at the acquisition of the building and some during the 4 years.How do I clear these.  Do I credit the unamortized capital to zero all out but it will reduce the gain/ loss2. I also have the closing costs like acquisition costs, title insurance , appraisal fees etc still under assets. How do I clear these.  Do I add in my journal crediting their respective accounts to zero them out but it will reduce the gain/ loss

I would like to know if it’s possible or how to add my business partner to my account so we can both access the information about our company. Cheers.

 Did you know you can pay supplier bills using Apron directly from QuickBooks Online?With Apron, you can select your unpaid bills in QuickBooks, choose Pay now, and complete the payment without having to manage the process separately. Once the payment goes through, QuickBooks automatically updates the bill status too.  A few things worth knowing:The first time you use it, you'll complete a short verification step to link your account. Suppliers are paid by bank transfer even if you choose to fund the payment by card. You can assign an approver or payer if someone else needs to sign off the payment. Your bill status updates automatically in QuickBooksThis is currently available for UK-registered companies using QuickBooks Online Essentials, Plus or Advanced, subject to the relevant user permissions.We’ve published a new Help article that walks through getting set up, making your first payment, approvals, payment timings and where to check your payment status.Have you tried paying bills

We import invoices weekly from a standard CSV file with no problems but this week we are having to map the Customer field from CSV file to QB which has previously been remembered from every other import (that field is tagged red instead of green like all the other mapped fields are). All other fields in the spreadshhet, which has not changed, are mapped correctly apart from the Customer field.  Why has this suddenly changed and how do I get QB to ‘remember’ it in future, as it always has done in the past?

None of my transactions are pulling through to this app.

I am connected to my bank accounts, have refreshed authorisation, QB says I am all up to date, but my August transactions are not uploading - are not in QB - any ideas?

All my receipts I've snapped in are messed up with ai on the app and need reviewing???

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