Thanks for getting back to us, BradleySlavik.
We can run the Verify and Rebuild Data Utility if your QuickBooks Desktop for Mac is already updated to the latest release. This helps resolve any data issues on the reports section.
To run the Rebuild Utility, you can follow these steps:
- Click File located at the top-left corner, and select Utilities.
- Choose Rebuild Data.
- Click OK when you get a pop-up to backup your company file. Note: Your computer may display the message QuickBooks is not responding. But, as long as you can see your mouse cursor move, Rebuild is still ongoing. Wait for it to complete.
- Click OK when you receive a message that Rebuild has completed.
Then, proceed to run the Verify Utility by following these steps:
- Go back to the File menu, select Utilities, and then choose Verify Data.
- Click OK when you get a message QuickBooks detected no problem with your data. You may continue using your company file.
- If there's an issue with your data, you will get a prompt to Rebuild Now or View Errors.
- Choose Rebuild Now.
You can also check this article for more information: Resolving Potential Data Issues.
Once done, go back to the reports page and customize the date to see if all transaction shows up.
If you're getting the same result, please contact our Phone Support Team for further investigation.
Here's how to get our contact information:
- Go to: https://help.quickbooks.intuit.com/en_US/contact.
- Choose QuickBooks Mac Desktop.
- Choose any topic, and then click the Get Phone Number button under Call Us.
Feel free to leave a comment or post a new question for other concerns about QuickBooks. Thanks.
