The founders of Digio, Sanket Nayak and Abhinav Parashar, formerly of ZipDial (Twitter’s first Indian acquisition) and Flipkart saw first-hand the issues customers faced when applying for a service. Sanket says “The consumer has to go through repetitive, redundant processes of filling up application forms, submitting supporting documents and signing. This just goes on and on. While the consumer’s identity doesn’t change with service providers. Identity is singular; however, your relationships are plural. How do you efficiently and seamlessly manage your identity across multiple relationships? That’s the big question! The root cause of these problems is non-availability of digitally available verifiable data. It’s a complex problem which has no singular solution.”
Digio set out to build a customer onboarding product stack for Indian businesses which is paperless, presence less, hassle-free. With its first product, an Aadhaar based Digital Signing Gateway platform, it is enabling existing business processes go online and digital. This cuts down on time and costs effectively.
What defines Digio?
“Identity is fundamental to any business.” Sanket explains “ As a result, the simplicity of the product and focus on the customer’s problem is what matters a lot. Our product is extensible and integrates seamlessly with existing business application systems . Hence, we believe in Zero CapEx, Zero OpEx, Zero License model and super-fast go-live time. Any business application can integrate with Digio’s plug’n’play Aadhaar eSign Gateway in flat 30 minutes. In the current climate, businesses are inherently mandated to go digital. There is a conducive government and policy environment towards building a truly Digital India, which certainly helps the cause”
How do they plan to expand?
Discussing Digio’s plans for growth, Sanket says “We are identifying use cases by industry vertical thereby expanding the market and going live with champion businesses. We spend time, reiterating the product from learnings before spreading wide. Most of our new customers come from referrals from our happy customers. Therefore, the right time, we will invest in marketing.”
With a strong team of advisers and mentors such as Nithin Kamath (Founder & CEO- Zerodha), Arvind Gupta (Founding Member of iSPIRT and Digital India Foundation) and Pratyush Prasanna (ex- VP-Product at Paytm, ex-Xerox, Microsoft) in their corner, Digio is ready to go far!
Watch Digio as they continue to grow, follow them on Facebook.