Established by Praveen Singh and Naveen Kumar, 99tests is crowd testing platform for testing web and mobile apps. They cover functional, usability, security, automation and localization testing. 99tests started with the idea to create a system to catch bugs in real world conditions, before the customers did. The idea was to reward the most passionate and hardworking crowd testers based on the value of bugs they logged. This not only helped the talented crowd testers to grow in their careers but also helped the companies find highly critical bugs that needed to be fixed. We chat with Praveen about the venture.
An excerpt from the interview:
- What made you start your venture?
While I was working with a start-up called VMLogix as a quality assurance (QA) manager I got the idea of setting up 99tests, a crowd-sourced testing platform to get software products tested in the cloud by professional software testers. I noticed that there is a huge difference in the productivity of my QA team members, wherein some testers logged more bugs than others. So, I thought there should be a system where testers are paid based on performance.
The other observation that triggered the idea of 99tests was the fact that many software bugs/defects were being reported by customers who used the app in the real world. Something that can never be replicated in a lab-based testing.
- What has been the key to your business’s success?
Ever since 2010, we have assembled over 20,000 testers across the globe in 150+ countries. Our strength lies in our network of talented testers and we are expecting the numbers to grow in the coming days.
Our key strategy is to provide our clients the access to the right crowd-sourced testers online and help them manage their testing projects effectively. We support our client to define their projects and also manage the execution of the project.
Our quality control and assurance platform has helped over 200+ clients in North America, Australia, India and Europe meet their expected standards for software applications.
- What are the major challenges in your line of business and how did/do you overcome them?
We feel that the domain experience, the right networks, and strong partnerships are crucial to sustaining a crowd-sourced platform. The biggest challenge, many in the field face is the lack of expertise in the domain.
Acquiring new sign ups and retaining existing testers also requires a lot of effort. You have to keep the members interested enough to participate.
One of the key advantages, we have is the domain experience we bring. It gives us the competitive edge to tackle many of the issues including coming up with the right algorithms which is the basis for the success of our platform.
- Do you have a mentor who guides/advices you on matters of the business?
Meet our mentors- Kris Gopalakrishnan, Co-Founder of Infosys, Steve P Coles, CIO at Allianz and Teruhide Sato, Founder of Beenos and Beenext. Their advice has enabled us to take 99Tests to the next level.
- What strategy do you follow for Customer Satisfaction & Expansion?
We have a system in place to ensure that the testers chosen for the project fit within the client’s way of testing to minimize costs and hassles at the client side. This ensures that they get the results they are looking for within the time frame they want. With crowd testing you can not only reduce the cost of finding bugs, you can scale your testing efforts exponentially. Just log in to 99tests and you get a world class QA team with testers from around the world.
One example would be the way we handled the project for our client, Flipkart. When Flipkart approached us for testing their first smartphone app for shopping, we knew the criticality of finding and fixing crucial bugs before the public launch of their app. The speedy and effective delivery of results helped Flipkart’s developers immensely. With our results, their engineers were able to write user accepted scripts without using codes. We helped them in detecting and fixing crucial bugs in time to enable the successful launch of the Flipkart app.
We feel that the USP of our product is the transparency it offers to our clients. They get the power to create the test plan, track the progress of their projects and turn off the service at their discretion. It’s a pay for performance model that helps you find and fix bugs without major investments in devices or full time hires.
Crowd testing works beautifully for consumer faced testing for applications that are used by many individuals. With the booming app industry and the positive feedbacks, we are receiving from our existing clients, we are very optimistic about the growth potential for our crowd testing platform in the coming days.
- What, according to you, are the top 3 skills needed to be a successful entrepreneur?
Entrepreneurship is a calling and not a job. We value people who bring in ideas that are scalable. Above, all we value the passion that people bring. We believe in people who make a difference by building products that they care about, people who care about their users, about their code and the impact they have.
Visit their Website: https://99tests.com/
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