Privacy and security in QuickBooks

At Intuit, we build privacy and security into everything we do. We know your information is valuable. You can’t afford to take any risks with it. Here's some more information on how we protect your financial information, as well as some tips to keep your account secure.

General tips

• Don't share your Intuit passwords with anyone.
• Make sure that your password is complex. Include both numbers and capital letters.
• Make sure that you have virus protection and a firewall on any computer you use to access Intuit products.
• Don't install programs from people or companies you don't know.

How your bank connection works

If you connect your bank account, QuickBooks automatically and securely downloads your transactions. Using the existing data from your bank saves time, as you don't need to manually record transactions. QuickBooks will continue to automatically download your transactions so your accounts stay up to date.

We ask for your online banking credentials (user ID and password) so we can establish a one-way connection with your bank. The connection and info from your bank are "read-only". This means QuickBooks can "read" the data, but can't process payments or get personal data from your transactions. Info only goes one way - from your bank to your QuickBooks account.

How we keep your information secure

We rely on advanced, industry-recognised security and virus safeguards to keep your financial data private and protected. This includes password-protected sign-ins, firewall-protected servers, and the same encryption technology used by the world's top banks.

Where your data is physically located

We store data on Intuit-managed systems. These are in your home country to satisfy data residency laws. Data is stored in the cloud on Amazon Web Services (AWS).

This means your data is protected by multiple layers of network, storage, and physical access security. In addition, these systems are backed up for redundancy.