How to gain access to a QuickBooks Online company in liquidation as a liquidator

If you are a liquidator and need to access a company in liquidation, you can follow these steps to gain access to the QuickBooks Online account. Even if the primary administrator or contact is unavailable to transfer the role to you, there’s a process in place to help you.

Step 1: Gather documents for your request

To protect the account and help ensure data security, we require specific documentation to verify that you have rightful ownership or access privileges for the account. Here’s what you’ll need:

1. Notice of appointment of a liquidator in a members’ or creditors’ voluntary winding up.
2. Notice of interim liquidator’s appointment.
3. Company liquidation winding up order.
4. Certificate of appointment of liquidator by creditors/deemed consent.

Step 2: Make sure you have an Intuit login

Before continuing, make sure that you or your firm have an Intuit login. This login is necessary to access the account. If you don’t have a login, you can create one by following these steps:

1. Go to accounts.intuit.com.
2. Select Create an account.
3. Enter the information to create your Intuit account.

Step 3: Complete the form

1. Sign in with your email to view the form. If you don't see a form at the bottom of step three, sign in to your Intuit account to access QuickBooks. If you don't have an Intuit Account, create one here.
   Important: Make sure to update your browser to the latest version before logging in.
2. return to this page and refresh it in your web browser.
3. Complete the access request form

What happens next?

Our team will review your request and send a confirmation email once we have received your documents. Once approved, we’ll grant you read-only access to the company account

Note: To make changes or add users, you’ll need to resubscribe to QuickBooks Online.

Intuit's data retention policy

If a client's QuickBooks Online subscription has been cancelled for less than 12 months, you can still access and view the file's data as a liquidator. After 12 months, you can resubscribe using the same credentials, but the file's data will no longer be available.