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Handle customer refunds in QuickBooks Online
by Intuit•12• Updated 1 month ago
If you need to give your customer's money back, don't sweat it. Here's how to log refunds in QuickBooks Online.
Before you start
If you need it, here are some other resources that might help you:
- Some customers like getting a credit to lower the cost of their next purchase. If that’s the case, here’s how to handle adjustment notes or delayed credits in QuickBooks Online.
- If your customer has paid too much, find out about the 3 ways to handle a customer overpayment in QuickBooks Online.
If you still think a refund is the right way to go, let's get into it!
Recording customer refunds
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