QuickBooks HelpQuickBooksHelpIntuit

Email template to explain payroll billing changes to clients

SOLVEDby QuickBooksUpdated March 12, 2023

To prepare for the new payroll billing changes coming to QuickBooks Online and QuickBooks Payroll powered by Employment Hero on 1 April 2021, we've put together an email template below that you can customise and send to your clients:


Important changes to your QuickBooks Online subscription

We’ve received notice from Intuit, the makers of QuickBooks, that they are changing payroll pricing from 1 April. Below are the details.

Free payroll is ending

QuickBooks is no longer supporting free payroll in your QuickBooks Online plan. From 1 April, QuickBooks will charge an additional fee for every employee you pay. Plus, if you use Advanced Payroll, there will be an additional monthly fee.

New QuickBooks Payroll powered by Employment Hero retail prices

Payroll PlanMonthly FeeCost per employee paid
Standard Payroll$0$5 per month
Advanced Payroll$10$5 per month

More information

To learn more about the change, please contact our office or visit the QuickBooks help page here: http://intuit.me/payrollfaqau

Was this helpful?

You must sign in to vote, reply, or post

Sign in for the best experience

Ask questions, get answers, and join our large community of QuickBooks users.

More like this