Find out how to request a refund for a QuickBooks Online and QuickBooks Online Accountant subscription and track the refund status.
You may be eligible for a refund if you believe charges on your bill are incorrect. For more information please refer to our Terms of Service.
To request a refund for your QuickBooks Online or QuickBooks Online Accountant subscription please complete the following form.
Note: All Australian subscribers should select Intuit to answer the question “Where did you purchase your product?” For further assistance completing this form please refer to the information below.
QuickBooks Time and QuickBooks Self-Employed users should contact our support team for assistance in requesting a refund.
Note: The 60-day money-back guarantee does not apply to monthly QBO subscriptions.
Request a refund for a QuickBooks subscription purchased from the Apple or Google Play Store
If you subscribed to QuickBooks Online through the Apple (iOS) or Google Play (Android) Store, refer to the following articles on how to request a refund on your subscription.