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Unlock or delete a pay run

by Intuit•6• Updated 1 week ago

If a pay run has been finalised you’ll need to Unlock it first. Unlocking a pay run will enable you to edit, update and recalculate the amounts within a chosen pay run. 

Note: A pay run cannot be unlocked or deleted if automated super payments have been made from the pay run. 

Unlocking a Pay Run

Follow this link to complete the steps in product Open this link in a new window

  1. Select Pay Runs and then select the Pay Run you wish to unlock. 
  2. Select Pay Run Actions then choose the Unlock.
  3. Enter in a Comment about why you’re unlocking the Pay Run then select Unlock.

Delete a Pay Run

Follow this link to complete the steps in product Open this link in a new window

  1. Select Pay Runs and then select the Pay Run you wish to unlock. 
  2. Select Delete Pay Run then select Delete. 

Note: Once the pay run is deleted, it cannot be undone. Any related data cannot be recovered or restored. 

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Content sourced from Employment Hero

QuickBooks Online Payroll Standard