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Change your primary admin, payroll admin, or other payroll contact
by Intuit• Updated 1 month ago
Learn about the different types of payroll contacts and how to update them in QuickBooks Online Payroll.
Payroll is a big part of running a business, and it's important to keep your payroll contacts up-to-date.
QuickBooks Online Payroll
Here are the different types of payroll contacts and their role in QuickBooks Online Payroll.
User roles for Payroll products | Role in your business | Provides authorisation | Discuss/make changes to account | Access to payroll reports |
Primary admin** | Can do everything | Yes | Yes | Yes |
Company admin | Can run payroll, add users, and manage payroll info) | No | Yes | Yes |
Standard user (all access) | Limited* | No | Limited* | Yes |
View company reports | All reports, except the ones with payroll or contact info | No | No | No |
Payroll Contact | Receives emails and reminders for payroll | No | No | No |
Footnotes:
*Depending on the user settings, this user can or can’t manage users, company info, and subscriptions.
**Primary admin is a role in QuickBooks Online for the main payroll contact. Should there be any changes with the payroll contact, this role must be updated or transferred to someone else.
If you want to update the admin’s personal info and sign in credentials
- Select the icon of your name’s initial at the top right.
- Select Manage your Intuit Account.
- You’ll be directed to accounts.intuit.com page.
- From there, you can update your personal info.
If you want to update the admin’s personal info only
- Go to Settings ⚙ and select Manage user.
- From the Action column, select Edit.
- You can update the name or email.
- Select Save changes, then Update info to confirm.
If you want to transfer the Primary admin role to another payroll contact
If you’re looking to transfer the primary admin rights to another payroll contact, check out Change the primary admin user in QuickBooks Online.
- Go to Settings ⚙ and select Manage user.
- From the Action column, select Edit.
- You can update the name, email, or the role.
- Select Save changes, then Update info to confirm.
- Go to Payroll and select Payroll Settings.
- Under Business Settings, select ⚙ Details.
- Update your payroll contact or any other info you'd like to update.
- Select Save.
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