Get help with QuickBooks products and services

Learn how to get help with your QuickBooks products and services.

Get help right in QuickBooks whenever you have questions. If you need more support, you can connect with a QuickBooks expert for one-on-one guidance.

QuickBooks mobile app

To get help with QuickBooks mobile app, follow these steps:

For Android:

1. Sign in to the QuickBooks mobile app.
2. Tap Menu 𓃑 , then tap .
3. Tap Help and Support. Then, you can either
   1. Search articles: Enter your question in the Search questions, keywords, or topics field. You’ll get a list of related articles.
   2. Contact Us: Tap Contact Us, then follow the steps. You can either schedule an appointment or have us call you back as soon as possible.

For iOS:

1. Sign in to the QuickBooks mobile app.
2. Tap Menu 𓃑 , then tap .
3. Tap one of the following options to get help:
   1. Articles and support:
      1. Search articles: Enter your question in the Search questions, keywords, or topics field. You’ll get a list of related articles. 
      2. Contact Us: Tap Contact Us, then follow the steps. You can either schedule an appointment or have us call you back as soon as possible.
   2. Ask QB assistant a question:
      1. Enter your question in the text field. QuickBooks Assistant will provide answers or options.
      2. Connect with an expert: If you still need help, type: Talk to an expert. Then, select one from Callback, Chat, or Ask the community.

Contact methods for other QuickBooks products

QuickBooks Workforce

Follow these steps if you need help with QuickBooks Workforce.

1. Sign in to QuickBooks Workforce.
2. Select the help icon .
3. Select one of the following options to get help:
   • Assistant tab: Enter your question in the Type or ask something field, then select one of the answers or the options, which the QuickBooks Assistant provides.
   • Search tab: Enter your question in the Search questions, keywords, or topics field to get a list of related articles.

Connect with a trusted expert

• Assistant tab: Enter contact a human and follow the prompts till you see an option to connect with a support professional.
• Search tab: Select Contact Us and follow the prompts.

QuickBooks Self-Employed

1. Follow the link to go to the support page.
2. Select QuickBooks Self-Employed and enter your question.
3. Select Continue and follow the instructions to sign in to your account to connect with an expert.

New to QuickBooks Online?

You don't have to figure it out alone. Book a complimentary session with a QuickBooks expert who'll walk you through connecting your accounts, categorising transactions, and setting up critical features tailored to your business needs. It's the fastest way to feel confident managing your finances.

Connect with an expert now.