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How to undo a voided transaction

by Intuit•4• Updated 2 days ago

There's no automatic way to reinstate a voided transaction. However, you can open and look at most of the information for the transaction, then just enter the transaction again.

How to undo a voided transaction by re-entering the transaction

  1. Go to All apps A bunch of numbers and letters on a tile wall., select Sales & Get Paid, then select Sales transactions (Take me there).
  2. Find and select View/Edit to open the voided transaction.
  3. Select More, then select Audit history.
    Note: If you're using the new invoice layout, you may see More actions instead.
  4. You'll see the original details of your transaction, any edits made, and when it was voided.
  5. Take note of all the information necessary to re-enter the transaction.
    Note: The amount on a voided transaction is always 0. Use the appropriate amount when re-entering the transaction.
  6. Select the back button on your browser, then proceed on re-entering the voided transaction.

Once you’ve entered the corrected transaction, your records should update accordingly.

You've now successfully re-added your voided transaction.

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