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ERR.073 when downloading from CRA

I am E-Filing the T1013 and it's being accepted, however when I go to autofil the return to download the slips, I am getting an ERR.073 error message, which says there are Multiple Authorizations for the SIN entered.  

How many authorizations is a client allowed to how before I can download?

Should I be removing the entities that are no longer going to work on their taxes?


Thanks

2 Comments
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ERR.073 when downloading from CRA

I called CRA and got this question answered.  That error message relates to someone having multiple access at CRA with different entities.  Meaning, I was working for a company and had access there and now have my own access so it wouldn't allow me to use Auto Fill.  To solve this problem, after discussing this with the client, I cancelled the existing Rep and added mine.  Client signed the T1013.  I can now download.
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ERR.073 when downloading from CRA

Hello Mariella,

Yes, ERR.073 means that there are multiple authorizations for the SIN entered. To resolve this issue the tax preparer can either view with Rep A Client or to use Auto-Fill the tax preparer has to cancel the the other authorizations of representatives from the previously filed T1013s.

Thank you for following up with the answer you received from CRA on this issue.