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abaran
Level 2

Getting Turbo Tax error in Profile when using AFR. Why?

Access Denied

You don't have permission to access "http://test.turbotax.intuit.ca/product/services/tdis/index.jsp?" on this server.

Reference #18.1f3a2b17.1619098616.1667119c

7 Comments 7
frustrated23
Level 1

Getting Turbo Tax error in Profile when using AFR. Why?

I get the same error. Does profile have an answer?

JamesCampbell
Level 5

Getting Turbo Tax error in Profile when using AFR. Why?

i get the same error. i just close the window with the x in the top right like i always do and the afr works. weird!!

abaran
Level 2

Getting Turbo Tax error in Profile when using AFR. Why?

Yes, closing the window gets it out of the way. And AFR seems to continue working in the background, but who needs an extra small glitch in an already complex process? This is a coding problem that Intuit/Profile has to fix. I hope they monitor this thread.

groobi
Level 2

Getting Turbo Tax error in Profile when using AFR. Why?

Same here

NQ77
Level 1

Getting Turbo Tax error in Profile when using AFR. Why?

Same here

u don't have permission to access "http://test.turbotax.intuit.ca/product/services/tdis/index.jsp?" on this server.

Reference #18.8837b9d0.1619312464.63c9668.

Why are you making changes in the background. 
Why Test server.

I am moving to another product next tax season

ProFile Duncan
ProFile Team

Getting Turbo Tax error in Profile when using AFR. Why?

Hi, thank you for using Intuit ProFile Community

This error message is under investigation to be resolved as quickly as possible. Close the error message box and continue with AFR as usual.

I apologize for the inconvenience but hope this helps

NQ77
Level 1

Getting Turbo Tax error in Profile when using AFR. Why?

Not a good answer. the dev team continues to make blunders