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SM65
Level 1

I can’t EFILE an authorization request

As of February 26th 2021, I can’t seem to EFILE an authorization request this year. I’m getting efile error T808: The Efiler number must be authorized to transmit an authorization or cancellation request. I’ve efiled a number of returns this year already and checked with the efile help desk to assure that my number is a valid. I’ve had my efiler number for a number of years and current version is 2020.3.0. Is anybody else having this problem?  

5 Comments 5
ProFile Duncan
ProFile Team

I can’t EFILE an authorization request

Hi, thank you for using Intuit ProFile Community

CRA is indicating you have to log onto your CRA e-filer account and indicate you will be filing authorizations for your clients.

Hope this helps

SM65
Level 1

I can’t EFILE an authorization request

Hi,

 

Thanks for the response but I’ve never had to do that before. I have used my Rep ID number and or my BN  (Business number) to submit the 1013’s and the new form for all my clients. I can still access the list of clients on the CRA website under both those numbers.

SM65
Level 1

I can’t EFILE an authorization request

Hi

 

I also logged into my efile account under maintenance and nothing has changed under efile authorizations which has a tick mark to indicate yes.

ProFile Duncan
ProFile Team

I can’t EFILE an authorization request

Thank you for using Intuit ProFile Community

Unfortunately this is a response from CRA and not a ProFile issue that all users are experiencing. Maybe check with the CRA e-file help desk for further guidance.

I apologize for the inconvenience

DAB4
Level 1

I can’t EFILE an authorization request

You require the REP ID on the Authorization form but Profile puts in your E-File code\number, which is not correct. Override the entry & manually put in your REP ID