I'm receiving an EFILE error message #95548

CindyC2 · ‎June 24, 2020

My client only has one T4 with income from box 87 (volunteer firefighter), no CPP pensionable income

The error message is: Line 50340 for total contributions on CPP pensionable earnings requires an entry on line 50339 for total CPP pensionable earnings, or vice versa.

How do I clear this. Schedule 8 clearly has both of these fields at 0.

ProFile Duncan · ‎June 25, 2020

Hi, thank you for using Intuit ProFile Community

It is unusual to receive this error if that is the only T4 and there is no self-employment income.

You should check with your CRA e-file help desk. The phone number for your area can be found at the following link:

https://www.canada.ca/en/revenue-agency/services/e-services/e-services-businesses/efile-electronic-f...

The efile help desk should be able to tell you what is blocking acceptance of the file and how to proceed.

Hope this helps

CindyC2 · ‎June 25, 2020

there IS self-employment income

ProFile Duncan · ‎June 26, 2020

Hi, Thank you for using Intuit ProFile Community

Make sure there are no overrides or warnings related to this error, If ProFile looks fine, call the CRA efile help desk for assistance. Their number for your area can be found at the following link:

https://www.canada.ca/en/revenue-agency/services/e-services/e-services-businesses/efile-electronic-f...

Hope this helps

Robert CIM · ‎February 26, 2021

I just had the same error. S8 line 50340 was showing ZERO but T1EFILE line 50340 was showing $1.00. When I overrode this to ZERO it eFiled okay

ProFile Duncan · ‎February 27, 2021

Hi, thank you for using Intuit ProFile Community

Unfortunately I cannot reproduce this error. If you have efile issues that cannot be explained by the CRA e-file help desk, call us at 1-800-452-9970 so we can investigate the issue in a particular file.

I apologize for the inconvenience but hope this helps