QuickBooksHelpIntuitKnown issues in Pro Tax
by Intuit• Updated 1 week ago
The following are known issues in the current release of Pro Tax. Don't see your issue listed below? Search for other issues and errors on our Pro Tax Community and Support site.Â
Incorrect Column 1K calculation for Class 43.1 assets
| Issue | When a Class 43.1 asset is entered on a T2 Schedule 76 with an Available-for-Use date outside the current tax year, ProFile may still calculate an amount in Column 1K. This can affect the Federal balance, even though the asset shouldn't be claimable for the year. |
| Workaround | Manually override the Schedule 76 value. |
| Resolution | This issue will be fixed in a future ProFile release. |
Error When Filing T5 Slips
| Issue | When trying to send past-year T5 slips to the CRA, some customers may have an error that may stop them from filing the T5 slip. |
| Workaround |  If you have less than five T5 slips, you can file them on paper with the CRA without penalty. Follow the CRA filing rules. |
| Resolution | We're aware of this issue and are actively working to resolve it. |
Unable to cancel my Pro Tax subscription
| Issue | Some customers are unable to cancel their Pro Tax subscription, and may see an error message when they try. |
| Cause | This is due to a temporary issue with our system |
| Workaround | If you are charged after attempting to cancel, you can request a refund. Find out more about how to request a refund in Pro Tax. |
| Resolution | This issue will be resolved in an upcoming release of Pro Tax. |
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