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Known issues in Pro Tax

by Intuit• Updated 2 days ago

The following are known issues in the current release of Pro Tax. Don't see your issue listed below? Search for other issues and errors on our Pro Tax Community and Support site. 

Note: If you're experiencing issues that aren't listed below, feel free to reach out.

Year 1905 appears while working on the S15 after selecting Yes or No for the first question

IssueWhile working on the field for "If Yes, indicate the year the taxpayer opened their first FHSA/became a successor holder" automatically displays 1905 after selecting Yes or No to the first question.
Modules ImpactedT1
WorkaroundRemove 1905 and replace it with the following information, YYYYMMDD (Year, Month, Date)
ResolutionThis issue will be resolved in an upcoming Pro Tax release.

Issues with EFILE Error #353

IssueCRA EFILE# 353 The claim for the spouse or common-law partner amount at field 58120 of the provincial form 428 differs from the maximum allowable
Modules ImpactedT1
WorkaroundYou'll need to paper-file the return.
ResolutionThe CRA is aware of this error, but hasn't committed to a timeline to fix it.

On the RRSP form cannot enter an amount on the Refund of undeducted contributions included above field

IssueOn the RRSP form, if you try to enter a amount on line The Refund of undeducted contribution included above, you may be unable to enter an amount.
Modules ImpactedT1
WorkaroundOverride the contributions amounts in the RRSP box to something bigger than the sum of the first two amounts under Other deductions line 23100

For example, override with 100,000 the amount 9149 on the RRSP contributions line. Next, enter the desired amount on line Refund of undeducted contribution included above line.
ResolutionThis issue will be fixed in a future Pro Tax release.

The AExempt form prevents an AT1 return from EFILE, even though a AS10 loss carryback was prepared

IssueIn Pro Tax, the AExempt form prevents an AT1 return from EFILE, even though a AS10 loss carryback was prepared.
Modules ImpactedT2
WorkaroundOpen the AExempt form for an AT1 return. Next, uncheck box number 3 (it has no taxable income for the taxation year).

Alberta corporate income tax filing checklist screen
ResolutionThe AExempt form is calculating as it should. Once that box is unchecked, you will be able to EFILE.

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