QuickBooks Online Support

Need help or want to deepen your knowledge of QuickBooks? Type your question in the search bar from the (?) Help button in QuickBooks to have the answers appear directly in the help panel in the product. If you still cannot find your answer, reach out to our customer care team.

How to access customer support

1. Sign in to your QuickBooks Online company.
2. Select (?) Help.
3. In the Assistant tab, select the topic you need help with. You can also enter questions. Get more info on how to use the Digital Assistant here.
4. If you can't find what you're seeking within the Digital Assistant, switch to the Search tab and select Contact Us to connect with a live Support expert.
5. Choose a way to connect with us:
   
   • Start a chat with a support expert. Live chat available M-F, 8 AM to 9 PM ET; SAT, 9 AM to 6 PM ET
   • Ask the community to get help from businesses like yours.
   • Request a Callback. Available M-F, 9 AM to 8 PM ET
   • Find out more about QuickBooks Online Advanced Support here.

Can't get signed in?

Get help if you can't sign in to your account.