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QuickBooks Online bank feed status

SOLVEDby QuickBooks218Updated 7 hours ago

Bank connections are one of the most critical functions within the QuickBooks products, so when they're not working as expected, we understand this is an inconvenience to you and we're doing our best to resolve as soon as possible.

If the error you’re experiencing appears in the list below, it's likely an issue that’s affecting multiple customers. Please know that we’re aware of these issues and our engineers are actively working with the institution(s) listed to resolve the problem as quickly as possible. Wherever possible we've provided troubleshooting steps or workarounds to help get you back to business. Please understand that if you choose to contact support, our experts won't have any additional steps to share.

Please note this page is updated daily from Monday to Friday, typically in the afternoon (EST).



Bank of Montréal (BMO)

Error 185

Error 185 usually indicates an issue that needs to be resolved in partnership with your bank. For example, the bank website may be undergoing maintenance.

You can try to resolve the issue manually by reviewing this support article.

Please note that our teams are aware of the issue and are in the process of resolving it.



Desjardins Online Solutions (Quebec & Ontario, Canada)

Error 185 & 187

Errors 185 and 187 are typically related to your financial institution’s additional security requirements, such as security questions or one-time passcodes.

While we haven't fully resolved this unexpected behaviour, engineers are working on a solution.

If you're experiencing error 185, please refer to additional troubleshooting steps here.

If you're experiencing error 187, please refer to additional troubleshooting steps found here.



Royal Bank of Canada (RBC)

Error 102

Error 102 usually indicates an issue that needs to be resolved in partnership with your bank. For example, the bank website may be undergoing maintenance. You can try these steps to try to resolve the issue manually.

Please note that our teams are aware of the issue and are in the process of resolving it.



Scotia Bank

Error 108

After a thorough investigation by Intuit and our partner, Scotia Bank has made improvements to their 2-step verification safety feature that you encounter when logging into your account. This update has caused an interruption, affecting the experience in your connection between Scotiabank and Intuit.

Open Banking, which is a government mandate, has been initiated in Canada to solve this problem by setting up a secure connection to send this data in a more efficient way.

We're making it even easier to keep your books up to date when you connect QuickBooks Online to banks using a new service called OAuth. Many banks and services are making the switch to OAuth in order to improve online banking for QuickBooks Online customers. The benefits include faster connections and easier sign-ins.

Please see the article titled OAuth and changes to online bank connections for more details about the switch to OAuth.

When open banking is launched for Scotia Bank, you will receive a notification and in-product alert to migrate over.



UNI Financial Corporation

Error 189

Some customers are experiencing issues connecting/reconnecting after disconnection and see error 189 when attempting reconnection.

Our engineers are currently working to resolve this issue. Please use the steps found in this article for guidance in manually uploading your transactions.



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