Note: If you have QuickBooks Online, cancel your QuickBooks Time add on in QuickBooks Online.
Before closing your account, please contact our support team so that we can resolve any issues you've encountered.
Cancel your subscription
When you cancel your subscription:
- Your payment information will be immediately deleted.
- All reports and exports will be disabled.
- Your timesheets and other account information will be preserved and may be accessed again by renewing your subscription.
To cancel, call us at +1 (800) 559-0371 or:
- In QuickBooks Time, go to Company Settings, select Account & Billing, select Cancel Subscription.
- A confirmation email will be sent once the cancellation is complete.