Use the QuickBooks mobile app to receive invoice payments

Learn how to use the QuickBooks mobile app to receive payments.

Use the QuickBooks mobile app to receive invoice payments. Here’s how.

Receive invoice payments with Apple mobile devices

1. From the Menu ☰, tap Sales & Get Paid, then tap Invoice Payments.
2. Tap the plus icon +. The Receive payments screen appears.
   1. Tap the Customers tab to find the customers with open balances.
   2. Tap the Open Invoices tab to find the invoices that are open or partially-paid.
3. Select the customer who paid you. The Edit or add invoices screen appears.
4. Tap the checkbox for the invoice that the customer paid, then tap Next.
5. Tap Record payment.
6. Select the payment method from the Payment method ▼ dropdown. Tap Save.
7. Tap Record Payment to save.
   Note: The paid invoice shows as Receive payment in the Invoice payments screen.

Receive invoice payments with Android mobile devices

For Android version 29.7.0:

1. From the Menu ☰, tap Sales & Get Paid, then tap Invoice Payments. The Invoice payments screen appears and shows the list of paid invoices.
2. Tap the plus icon +.
   1. Tap the Customers tab to find the customers with open balances.
   2. Tap the Open Invoices tab to find the invoices that are open or partially-paid.
3. Select the customer who paid you. The Edit or add invoices screen appears.
4. Tap the checkbox for the invoice that the customer paid, then tap Next.
5. Tap Record payment.
6. Select the payment method from the Payment method ▼ dropdown. Tap Save.
7. Tap Record payment to save the invoice payment.
   Note: A credit appears when you enter a payment amount and don’t select a transaction.

For Android versions earlier than 29.7.0:

1. From the Menu ☰, tap Sales & Get Paid, then tap Invoice Payments.
2. Tap the plus icon +.
3. A pop-up window appears on the New receive payment screen.
4. Tap Next, then select a tab from the window that appears. 
5. Tap Record payment, then select a tab from the window that appears.
6. Tap the plus icon +.
   1. Select the customer who paid you.
   2. You can also tap the search icon, then enter the customer's name.         
7. Select the payment method from How did you pay? (Required).
8. Enter the payment amount received in Amount.
   • The payment amount you enter applies first to the oldest open invoice.
   • You can enter different amounts for any open invoice or select the checkboxes to display their balances.
   • If the payment is more than the total of open invoices, the Unapplied amount appears.
9. Tap Save.