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Supplier name shows twice on cheque in QuickBooks Online

by Intuit Updated 5 months ago

Some users are encountering a supplier name being printed twice on a cheque.

The most common reason for this issue is that the Company name and the client name for the supplier are set as the same:

QBO_EN_CA_Ext_03012022_1.JPG

In this instance the cheque is printing both the Company name and client name but since they are set as the same it appears as if it's showing twice:

QBO_EN_CA_Ext_03012022_2.JPG

To resolve this issue, update or remove the Company name:

  1. Click Expenses and select the Supplier tab.
  2. Search for the supplier showing on the cheque.
  3. Click Edit.
  4. Remove the Company name or edit it to be unique compared to the client name.
  5. Click Save.

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