QuickBooks Desktop sale discontinuation frequently asked questions

Find answers to frequently asked questions about the sale discontinuation of some QuickBooks Desktop products in 2025.

What products will Intuit no longer be selling and what is the effective date?

Starting on or after April 2025, Intuit plans to stop selling QuickBooks Desktop Pro, QuickBooks Desktop Premier and QuickBooks Desktop Payroll to new Canadian subscribers.

How does this decision impact my ability to serve my clients?

Accountants will be able to continue to serve their clients on the latest supported versions of QuickBooks Desktop. Alternatively, this may be a great time to explore the QuickBooks Online platform as a solution for your and your client’s needs.

How do I or my clients purchase QuickBooks Desktop Plus or Desktop Enhanced Payroll before the cut off date?

To purchase QuickBooks Desktop Pro, Premier, or Desktop Enhanced Payroll prior to April 15 2025, please contact Accountant Sales at 1-877-587-4897.

Where can I learn more about migrating my clients’ files? How can I migrate my clients from QuickBooks Desktop to QuickBooks Online?

It’s great that you are advocating for small business owners to move to QuickBooks Online and we appreciate your support. We have spoken to ProAdvisors who use the desktop software to migrate clients to online. Many charge a fee for migration services that covers the cost of the ProAdvisor’s time and effort, as well as the cost of the subscription, setting a price that makes sense for their business. ProAdvisors who do not want to maintain a subscription have the following alternatives for migrating client books to online: 

1. Use the QuickBooks Online Migration Tool to upload a backup copy of their data
2. Work with the QuickBooks Online Service Delivery team (Speak to your QuickBooks Online Accountant account manager for a referral).
3. ProAdvisors can also start a fresh set of books for their client.