Send Payment links

Learn how to create custom payment links for your customers in QuickBooks Online.

You can use Payment links to collect payments from your customers. Payment links help you get paid quickly. Share a link with your customer to get payments in advance before you begin work, or even before you invoice.

You'll need to have QuickBooks Payments to create and use payment links. If you don’t already have a QuickBooks Payments account, you can apply for one.

Create and send a payment link

1. Follow this link to complete the steps in product
2. Select Create a link.
3. Select the kind of link you want to create, then select Next.
   • One-time payment link: Works once and expires after it’s used.
   • Multi-use payment link: Works with multiple customers and can be used multiple times.
4. If you want to add your business name to your payment link, select Customize now and then enter the following:
   • Amount
   • Description
   • Select the payment method, such as credit card or bank transfer
   • If you're selling a product and will deliver it after you get paid, select the I am selling a product and delivering it after I get paid checkbox.
5. When you're ready, select Create link.

Things you can do with your payment link

• Copy the link and paste it in an email or text message to your customer.
  Note: You’ll need permission from your customers to send invoices through text message. 
• Select the QR Code and have your customer scan it to pay in front of you.
• Post a multi-use link to Facebook or Twitter.
• Create a buy button to accept payments from your website.

When your customer selects the link, they enter their payment details like they pay an invoice. Once the payment is sent, you’ll receive a confirmation email and the payment link.

View the Payment links page

Go to All apps , select Sales & Get Paid, then select Payment links to view the status of your payment links. In Actions, you can select:

• Send reminder to send your customer a reminder to make their payment.
• View the details of a link or edit the link if it hasn't been used.
• View to see any problems your customers have had with your link (multi-use links only).

Keep in mind:

• Your customers can't change the amount or pay partially. After they make a payment, a receipt automatically generates.
• Payment links can't follow up on a payment for an invoice previously sent.
• Payments made through payment links show as sales receipts.

A customer isn’t entered in multi-use payment links. When sales receipts are entered, the customer is listed as not specified. You can copy the customer’s name from the description of the sales receipt.