Learn what you can do if you get an error message about direct deposit limits when you process payroll in QuickBooks Online and Desktop Payroll.
For your security, we set limits on how much money you can send via direct deposit. When your direct deposit amount is higher than usual, you may get a message: "Your payment amounts are much larger than usual. If you still want to make these payments by direct deposit, request a direct deposit limit increase."
Here's what to do so you can make sure your team gets paid by direct deposit.
|Note: Not sure which payroll service you have? Here's how to find your payroll service.|
Step 1: Understand direct deposit limits
Direct deposit limits are set per payroll and per person.
Step 2: Find out what your direct deposit limits are
Step 3: Request a direct deposit limit increase
Submit an online request to increase your direct deposit security limit. Additional documentation such as bank statement(s) may be required. You can upload these documents to the request form.
|Note: If you're asked to send us bank statements, we need to know your average historical balance to make sure your account is sufficiently funded for the amounts you're requesting. You will be required to submit bank statements for the previous 6 months.|
Typically, requests are reviewed within 2 business days. We will email you the results.
If you need to pay employees today
Pay some or all of your workers with a paper cheque.
Note: If you’re going to give paper cheques to your employees and contractors, make sure you turn off the direct deposit option when running a payroll. Follow the steps below to turn off direct deposit: