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Manage your QuickBooks account

SOLVEDby QuickBooks3Updated September 26, 2023

Learn how to upgrade your subscription, manage your password, view account fees, request a refund, and much more.

Activate or reactivate your subscription

If you want to start using QuickBooks again, you can restart your subscription.

QuickBooks OnlineHow to resubscribe or reactivate QuickBooks Online
QuickBooks DesktopDownload QuickBooks Desktop
Activate QuickBooks Desktop for Windows

Update your billing information

Manage your QuickBooks subscription, whether you need to update the card on file, change your subscription, or just view your billing history.

Product Action
QuickBooks OnlineManage billing, payment, and subscription information in QuickBooks Online
QuickBooks Online AccountantUpdate billing, subscription, and firm info in QuickBooks Online Accountant
QuickBooks Self-EmployedUpdate your billing and subscription info in QuickBooks Self-Employed
QuickBooks DesktopChange your QuickBooks Desktop payment method

Reset your password

If you’re having trouble signing in to your account, we’re here to help you get back in.

QuickBooks OnlineGet help if you can't sign in to your QuickBooks Online account
QuickBooks Online Accountant or QuickBooks Self-EmployedChange your email, user ID, or password for QuickBooks Online, QuickBooks Online Accountant , and QuickBooks Self-Employed
QuickBooks DesktopReset your password for QuickBooks Desktop

Upgrade, downgrade, or update your subscription

Need to make changes to your QuickBooks subscription? Find a plan that fits your needs.

QuickBooks OnlineUpgrade or downgrade your QuickBooks Online subscription
QuickBooks Online AccountantUpgrade or downgrade wholesale discount clients' QuickBooks Online subscription
QuickBooks Self-
Switch from QuickBooks Self-Employed to QuickBooks Online
QuickBooks DesktopUpdate QuickBooks Desktop to the latest release
Update QuickBooks Desktop Enterprise to the latest version
Download the latest payroll tax table update
Migrating from QuickBooks Desktop to QuickBooks Online

Understand Intuit charges on your statements

Don't recognize an Intuit charge on your credit card or bank statement? You can look up details about the charge.

Update your company information

Your company information is what customers see on sales forms and invoices, or your internal info on file with Intuit. Update your QuickBooks Online company information here.

Cancel your subscription

If QuickBooks isn't the right fit for you, we want to help you find the right tools.

QuickBooks OnlineCancel your QuickBooks Online subscription
Cancel a QuickBooks Online subscription purchased through an app store
QuickBooks Self-EmployedCancel your QuickBooks Self-Employed subscription
QuickBooks DesktopCancel your QuickBooks Desktop subscription

Request a refund

Find out how to request a refund for a QuickBooks product you purchased and track the refund status. See Request a refund for your QuickBooks product.

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