Learn how to upgrade your subscription, manage your password, view account fees, request a refund, and much more.
- Activate or reactivate your subscription
- Update your billing information
- Reset your password
- Upgrade, downgrade, or update your subscription
- Understand Intuit charges on your statements
- Update your company information
- Cancel your subscription
- Request a refund
Activate or reactivate your subscription
If you want to start using QuickBooks again, you can restart your subscription.
| Product | Action |
| QuickBooks Online | How to resubscribe or reactivate QuickBooks Online |
| QuickBooks Desktop | Download QuickBooks Desktop Activate QuickBooks Desktop for Windows |
Update your billing information
Manage your QuickBooks subscription, whether you need to update the card on file, change your subscription, or just view your billing history.
| Product | Action |
| QuickBooks Online | Manage billing, payment, and subscription information in QuickBooks Online |
| QuickBooks Online Accountant | Update billing, subscription, and firm info in QuickBooks Online Accountant |
| QuickBooks Self-Employed | Update your billing and subscription info in QuickBooks Self-Employed |
| QuickBooks Desktop | Change your QuickBooks Desktop payment method |
Reset your password
If you’re having trouble signing in to your account, we’re here to help you get back in.
| Product | Action |
| QuickBooks Online | Get help if you can't sign in to your QuickBooks Online account |
| QuickBooks Online Accountant or QuickBooks Self-Employed | Change your email, user ID, or password for QuickBooks Online, QuickBooks Online Accountant , and QuickBooks Self-Employed |
| QuickBooks Desktop | Reset your password for QuickBooks Desktop |
Upgrade, downgrade, or update your subscription
Need to make changes to your QuickBooks subscription? Find a plan that fits your needs.
| Product | Action |
| QuickBooks Online | Upgrade or downgrade your QuickBooks Online subscription |
| QuickBooks Online Accountant | Upgrade or downgrade wholesale discount clients' QuickBooks Online subscription |
| QuickBooks Self- Employed | Switch from QuickBooks Self-Employed to QuickBooks Online |
| QuickBooks Desktop | Update QuickBooks Desktop to the latest release Update QuickBooks Desktop Enterprise to the latest version Download the latest payroll tax table update Migrating from QuickBooks Desktop to QuickBooks Online |
Understand Intuit charges on your statements
Don't recognize an Intuit charge on your credit card or bank statement? You can look up details about the charge.
Update your company information
Your company information is what customers see on sales forms and invoices, or your internal info on file with Intuit. Update your QuickBooks Online company information here.
Cancel your subscription
If QuickBooks isn't the right fit for you, we want to help you find the right tools.
| Product | Action |
| QuickBooks Online | Cancel your QuickBooks Online subscription Cancel a QuickBooks Online subscription purchased through an app store |
| QuickBooks Self-Employed | Cancel your QuickBooks Self-Employed subscription |
| QuickBooks Desktop | Cancel your QuickBooks Desktop subscription |
Request a refund
Find out how to request a refund for a QuickBooks product you purchased and track the refund status. See Request a refund for your QuickBooks product.