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Icons and fonts appear too small when using high resolution monitors

SOLVEDby Intuit1Updated 1 year ago

With some high resolution monitors, ProFile's icons and fonts appear too small to see.

This impacts Windows OS 8 and OS 10 users.

Resolution

Users can adjust the monitor settings to resolve this issue.

1.  Close ProFile.
2.  Right-click on the desktop and select the Display settings option. The Display Settings window displays.

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3.  Click the Resolution drop-down menu. A list of resolutions displays.

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4.  Select any option that utilizes the value of 1080 (for example, 1920 X 1080).
5.  Click the Keep Changes button.

L9NktltIX_3.JPG

6.  Adjust the Scale and layout option to a value of 100% (Recommended).

L9NktltIX_4.JPG

7.  Log off of the computer and log back on; the changes are applied.

If the changes are not applied, reboot the computer.

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