Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Regarding the filing of T slips (T5s specifically).... I have about a dozen slips that simply will not file. I have whittled that down from about 2 dozen, using 'different methods and combinations of filer/account numbers'. But no matter what I try on these ones, I still get error messages about filer number doesn't match what I signed in with. Last year (and previously) I could just log in to our own business account, and file slips for any company. Now, that still works for some, and sometimes logging in to rep a client and either going to the individual company's file or, again, to our company file will work.....but not for all. And depending on what day I try it, it either does or doesn't work.
This is most annoying. Who does the blame lie with? CRA or Profile? If anyone can give me a definitive answer on this, I'd love to try to resolve this.
Is it possible those clients have never filed T5's before? If so, they will need to create an RZ account before you are able to file T5's on their behalf. This is new this year. This has been the solution for our office, when T5's get an efling error.
I know one does not. As far as I can tell the others all do have an RZ account, but CRA has decided that it can be either 0001 or 0002. It used to be that T5s were 0001, t5018s were 0002, but this has changed.
Will try a few more things, and hope things straighten out.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here