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Level 1

Why is my Forms Bar is Grayed Out?

I just updated Profile to 2017.3.0 and for some reason the "Forms Bar" in the 2017 T1 module is grayed out.  I can't select any of the forms on that menu bar.  The forms bar works in the other modules (ie 2016 T1) but not 2017.

Is this just my problem or are others experiencing this too?  How might I get access to the forms bar back?   See attachment.

Thanks in advance for any help.

Solved
Best answer June 02, 2020

Best Answers
Highlighted
Moderator

Why is my Forms Bar is Grayed Out?

Thank you for using ProFile Live Community.

 I'm sorry you're experiencing this issue. I would ask you to please try the following step:
https://profile-en.community.intuit.ca/articles/1625390-how-to-run-proreg-to-repair-profile-modules

If the bar remains greyed out, please give us a call at 1-80-452-9970 so that we can best assist you.

 Thank you,
Fab


==================

Never post your license key, customer number or any other sensitive information.
Fab | Support Specialist, Intuit ProFile Canada
Intuit | Power Prosperity™


View solution in original post

3 Comments
Highlighted
Moderator

Why is my Forms Bar is Grayed Out?

Thank you for using ProFile Live Community.

 I'm sorry you're experiencing this issue. I would ask you to please try the following step:
https://profile-en.community.intuit.ca/articles/1625390-how-to-run-proreg-to-repair-profile-modules

If the bar remains greyed out, please give us a call at 1-80-452-9970 so that we can best assist you.

 Thank you,
Fab


==================

Never post your license key, customer number or any other sensitive information.
Fab | Support Specialist, Intuit ProFile Canada
Intuit | Power Prosperity™


View solution in original post

Highlighted
Level 1

Why is my Forms Bar is Grayed Out?

Thank you for the quick reply.  I all but forgot about that trusty Proreg routine.  It did work and I'm back in business.............  so to speak.
Highlighted
Moderator

Why is my Forms Bar is Grayed Out?

I'm so glad to hear that!  Thanks for the follow-up.
-Fab