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lmccreadie
Level 1

Need assistance clearing T2 efile error 395. I have cleared request for online mail and email address, saved file, closed file and reopened and CRA could not assist.

 
3 Comments 3
FabTheOriginal
Moderator

Need assistance clearing T2 efile error 395. I have cleared request for online mail and email address, saved file, closed file and reopened and CRA could not assist.

Thank you for using ProFile Live Community.

I'm sorry about the inconvenience. Is this efile error you're experiencing coming from line 88 on the info page? Please let me know.

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Never post your license key, customer number or any other sensitive information.
Fab | Support Specialist, Intuit ProFile Canada
Intuit | Power Prosperity™


barley1995
Level 1

Need assistance clearing T2 efile error 395. I have cleared request for online mail and email address, saved file, closed file and reopened and CRA could not assist.

I am receiving similar error and I've believed I've cleared the error, but I am still unable to transmit...please assist

ProFile Duncan
ProFile Team

Need assistance clearing T2 efile error 395. I have cleared request for online mail and email address, saved file, closed file and reopened and CRA could not assist.

Hi, thank you for using Intuit ProFile Community

If the message attached to the error code does not assist in resolving the issue after right clicking the error in the auditor and selecting clear CRA errors, give us a call at 1-800-452-9970 for an agent to assist in resolving the issue

Hope this helps