Change the email address your customers see in QuickBooks Online

Learn how to change what email address appears on your sales forms.

Want your customers to see a different email address? You have a few options. You can customise your sales form templates and change the email address that appears. Or you can edit the email address of the user sending sales forms from QuickBooks.

Keep in mind, these options only change what your customer sees. To update the user ID you sign in with, go to Intuit Account Settings page. Learn more about updating the user ID you sign in with.

Change the email address your customers see on sales forms

For detailed steps, here's how to customise your templates and change the email address that appears on forms.

If you don't want to use templates, change the email address for the user account you use to send sales forms. This is usually the first admin account on the Manage users list:

1. Select Settings ⚙ and then Manage users. 
2. Find the user account and select Edit.
3. Change the email address.
4. Select Save when you're done.