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Send invoices from your Gmail address FAQ

by Intuit Updated 2 months ago

Learn more about sending invoices from your Gmail address.

To manage your business emails easier, connect Gmail to your QuickBooks company. Here are some helpful tips to make the connection easier.

Set up invoices to send from your Gmail address

Not yet. We hope to add more email providers in the future.

No. Once you connect your Gmail account, you can automatically send invoices from QuickBooks Online.

No, you only use one Gmail address per company.

Yes, you can connect the same Gmail account to multiple companies.

Gmail lets QuickBooks Online access your drafts and emails.

At this time, only some companies have the option to send from Gmail. We hope to have this option for everyone soon.

No. Your inbox is protected by your password. We won’t display your Google password in QuickBooks Online.

Use your Gmail address in QuickBooks Online

The admin sets a Gmail address that QuickBooks uses to send invoices. Any user with a permission to send an invoice can use this email address.

No, not at this time. If you want to send an attachment, you need to switch the From address to the default QuickBooks address.

Yes, you can send. But, if you are not able to send you can switch the From address to the default QuickBooks address.

The invoice status will display as Sent on the invoices page. If there’s an issue sending an invoice to the primary email, you’ll see an alert in QuickBooks Online. If there’s a problem sending to a Cc or Bcc email address, Gmail will send you a notification email.

  1. Go to the Sales menu, then select Invoices.
  2. Open an invoice and select Save and send.
  3. From the email address dropdown, select Remove Gmail address.

When you save and send an invoice in QuickBooks Online, change the From address back to the QuickBooks email address.

Manage your QuickBooks invoices in Gmail

No. You can only send invoices from within QuickBooks Online.

You can find the invoices you sent from QuickBooks Online in your Sent folder.

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