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Action Required: Review VAT on transactions created or modified between 4:43pm and 7:00pm GMT on 2 March 2026

by Intuit• Updated 2 days ago

On March 2, 2026, between 4pm and 7pm GMT, a system issue may have impacted VAT calculations on transactions in your account. If you have VAT turned on, it’s possible that VAT wasn’t included for transactions created or modified in that timeframe. This includes invoices, sales receipts, quotes, project quotes, credit notes, or refund receipts.

1. Access the Audit Log

Open QuickBooks and select the Settings ⚙ icon in the top right-hand corner of the screen.
Under the Tools column, select Audit Log.

2. Filter the date range

Set the date filter to 02/03/2026.
In the Events menu, select All Transactions.

3. Review the transactions

The affected transactions will now be listed in chronological order.
Focus specifically on transactions created or modified between 4:43pm and 7:00pm GMT on 2 March 2026.

How to amend your transactions

1. Open and review transactions

Select View to check the VAT calculation for each transaction.
The VAT amount is displayed at the bottom of the transaction summary. If no VAT is shown where it should be, the transaction needs to be updated.

2. Correct missing VAT details

If VAT is missing, select the transaction number at the top of the page to enter Edit mode.
Ensure the Amounts are dropdown menu is correctly set to either Inclusive of Tax or Exclusive of Tax.
Check each line item to ensure the correct VAT Code is selected.
Save: Click Save and close to recalculate the VAT and update your records.