Undo or remove transactions from reconciliations in QuickBooks Online

You can remove individual transactions or undeposited funds from a reconciliation if they were cleared by mistake or need adjustment. This process, often called "unreconciling," changes the transaction status in your account history but doesn't undo the entire reconciliation for the period.

Important considerations

Before removing a transaction, review these impacts:

• Account balances: Removing a cleared transaction changes the beginning balance for your next reconciliation.
• Scope: This process affects only specific transactions. To undo a full reconciliation, consult your accountant.
  • Only your accountant, or those with the "In house accountant" role can undo full reconciliations.
• Accuracy: Verify that the transaction is truly the cause of a discrepancy before removing it.

Unreconcile a transaction

Follow these steps to change a transaction's status from reconciled (R) to uncleared:

1. Go to All apps , select Accounting, then select Chart of accounts (Take me there).
2. Find the account containing the transaction and select Account history.
3. Locate the specific transaction in the list.
   Note: Reconciled transactions have an "R" in the tick column (✔).
4. Select the transaction to expand the view.
5. Select the box with the "R" in the tick column repeatedly until the box is blank. This action cycles the status from R (Reconciled) to blank (Uncleared).
6. Select Save.
7. Select Yes to confirm.

Now that you’ve removed the transaction, reconcile the account again correctly. 

Related links

• Learn the reconcile workflow in QuickBooks
• Reconcile an account in QuickBooks Online
• Fix issues the first time you reconcile an account in QuickBooks Online
• Fix issues at the end of a reconciliation in QuickBooks Online