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Why do I see a tax charge for my QuickBooks Online subscription?

by Intuit• Updated 4 months ago

Find out why value-added tax (VAT) is now part of your QuickBooks pricing plan. 

Note: The terminology for VAT may vary based on the location of your company file.

As a result of changes to local tax laws and regulations, Intuit will become a registered entity for VAT in the following countries: 

Albania
Bahamas
Bahrain
Bangladesh
Barbados
Chile
Curacao
Egypt
Ghana
Iceland
Japan
Kenya
Malaysia
New Zealand
Nigeria
Norway
Saudi Arabia
Singapore
Switzerland
South Korea
Taiwan
Tanzania
Thailand
Turkey
Uganda
United Arab Emirates
Zambia
Zimbabwe

This means we are now required to collect VAT on your QuickBooks Online subscription.

VAT charges are collected by Intuit on behalf of the government and as such, should not be considered as a price increase.

For all customers based in the EU

We are required to collect VAT on all QuickBooks Online subscriptions. If you have a GST Registration Number, you must complete the following steps for this to be reflected on your invoice: 

  1. Sign in to your QuickBooks Online account.
  2. Select Settings ⚙, then select Account and Settings.
  3. In the Company name section, click the pencil icon ✎.
  4. Enter your GST Registration Number in the Goods and Service Tax ID field.
  5. Click Save

You’ll also be required to enter your VAT number in the Billing and Subscription page. Once you've entered your EU VAT number, you'll be exempted for the VAT charge on the subscription. Intuit is unable to provide tax advice. For assistance with taxes, we encourage you to consult a tax advisor.

From the 20th of June 2024, a 20% value-added tax (VAT) rate will be added to your next QuickBooks Online bill. If you enter a valid Unique Entity Identification Number (NUIS) in your QuickBooks Online subscription account, you won’t be charged VAT by Intuit.

How to update your Unique Entity Identification Number (NUIS)

To ensure your Unique Entity Identification Number is reflected on your QuickBooks invoices, follow the steps below. 

  1. Sign in to your QuickBooks Online account.
  2. Click the ⚙️ gear icon, and then select Account and Settings.
  3. In the Company name section, click the ✏️ pencil icon.
  4. Enter your Unique Entity Identification Number in the Unique Entity Identification Number (NUIS)# field.
  5. Click Save.

From the 10th of April 2023, a 10% value-added tax (VAT) rate will be added to your next QuickBooks Online bill. If your business is registered for VAT, you may be able to claim this amount when you file your VAT return.

How to update your GST Registration Number (TIN)

If you have a GST Registration Number (TIN), you’ll need to complete these steps to help ensure your QuickBooks Online invoice is up-to-date:

  1. Sign in to your QuickBooks Online account
  2. Select the gear icon, then Account and Settings
  3. In the Company name section, select the pencil icon
  4. Enter your GST Registration Number (TIN) in the VAT# field. Note: this field will soon be renamed TIN number.
  5. Click Save

If entered, VAT charges will begin to appear as a separate line item on your invoice. Intuit is unable to provide tax advice. For assistance with taxes, we encourage you to consult a tax advisor.

From the 7th of March 2024, a 10% value-added tax (VAT) rate will be added to your next QuickBooks Online bill. If your business is registered for VAT, you may be able to claim this amount when you file your VAT return.

How to update your GST Registration Number

  1. Sign in to your QuickBooks Online account
  2. Select the gear icon, then Account and Settings
  3. In the Company name section, select the pencil icon
  4. Enter your GST Registration Number in the VAT# field
  5. Click Save

If entered, VAT charges will begin to appear as a separate line item on your invoice. Intuit is unable to provide tax advice. For assistance with taxes, we encourage you to consult a tax advisor.

From the 7th of September 2023, a 15% value-added tax (VAT) rate will be added to your next QuickBooks Online bill. If your business is registered for VAT, you may be able to claim this amount when you file your VAT return.

How to update your Business Identification Number (BIN)

If you have a Business Identification Number (BIN), you’ll need to complete these steps to help ensure your QuickBooks Online invoice is up-to-date:

  1. Sign in to your QuickBooks Online account
  2. Select the gear icon, then Account and Settings
  3. In the Company name section, select the pencil icon
  4. Enter your Business Identification Number (BIN) in the VAT# field. Note: this field will soon be renamed BIN number.
  5. Click Save

If entered, VAT charges will begin to appear as a separate line item on your invoice. Intuit is unable to provide tax advice. For assistance with taxes, we encourage you to consult a tax advisor.

From the 31st of January 2023, a 17.5% value-added tax (VAT) rate will be added to your next QuickBooks Online bill. If your business is registered for VAT, you may be able to claim this amount when you file your VAT return.

How to update your GST Registration Number (TIN)

If you have a GST Registration Number (TIN), you’ll need to complete these steps to ensure your QuickBooks Online invoice is up-to-date:

  1. Sign in to your QuickBooks Online account
  2. Select the gear icon, then Account and Settings
  3. In the Company name section, select the pencil icon
  4. Enter your GST Registration Number (TIN) in the Tin number field. 
  5. Click Save

If entered, VAT charges will begin to appear as a separate line item on your invoice. Intuit is unable to provide tax advice. For assistance with taxes, we encourage you to consult a tax advisor.

From April 2024, a 19% value-added tax (VAT) rate will be added to your next QuickBooks Online bill. If your business is registered for VAT, you may be able to claim this amount when you file your VAT return.

How to update your GST Registration Number (RUT)

If you have a Unique GST Registration Number (RUT), you’ll need to complete these steps to ensure your QuickBooks Online invoice is up-to-date:

  1. Sign in to your QuickBooks Online account
  2. Select the gear icon, then Account and Settings
  3. In the Company name section, select the pencil icon
  4. Enter your Unique GST Registration Number (RUT) in the RUT# field.
  5. Click Save

If entered, VAT charges will begin to appear as a separate line item on your invoice. Intuit is unable to provide tax advice. For assistance with taxes, we encourage you to consult a tax advisor.

From May 2024, a 6% value-added tax (VAT) rate will be added to your next QuickBooks Online bill. If your business is registered for VAT, you may be able to claim this amount when you file your VAT return

If you enter a valid Unique Turnover Tax Number (TOT) in your QuickBooks Online subscription account, you won’t be charged VAT by Intuit. To do this, please refer to the steps below.

How to add a Turnover Tax Number (TOT) to your account

To ensure your TOT is reflected on your QuickBooks invoices, follow the steps below. 

  1. Sign in to your QuickBooks Online account.
  2. Click the ⚙️ gear icon, and then select Account and Settings.
  3. In the Company name section, click the ✏️ pencil icon.
  4. Enter your Turnover Tax Number in the Turnover Tax Number# field. 
  5. Click Save.

If entered, VAT charges will begin to appear as a separate line item on your invoice. Intuit is unable to provide tax advice. For assistance with taxes, we encourage you to consult a tax advisor.

From October 2023, a 14% value-added tax (VAT) rate will be added to your next QuickBooks Online bill. If your business is registered for VAT, you may be able to claim this amount when you file your VAT return.

How to update your GST Registration Number (TIN)

If you have a GST Registration Number (TIN), you’ll need to complete these steps to ensure your QuickBooks Online invoice is up-to-date:

  1. Sign in to your QuickBooks Online account
  2. Select the gear icon, then Account and Settings
  3. In the Company name section, select the pencil icon
  4. Enter your GST Registration Number (TIN) in the VAT# field. Note: this field will soon be renamed TIN number. 
  5. Click Save

If entered, VAT charges will begin to appear as a separate line item on your invoice. Intuit is unable to provide tax advice. For assistance with taxes, we encourage you to consult a tax advisor.

From May 2024, a 15% value-added tax (VAT) rate will be added to your next QuickBooks Online bill. If your business is registered for VAT, you may be able to claim this amount when you file your VAT return.

How can i add a GST Registration Number to my account?

To ensure your GST Registration Number is reflected on your QuickBooks invoices, follow the steps below. 

  1. Sign in to your QuickBooks Online account.
  2. Click the ⚙️ gear icon, and then select Account and Settings.
  3. In the Company name section, click the ✏️ pencil icon.
  4. Enter your GST Registration Number in the GST Registration Number# field.
  5. Click Save.

If entered, VAT charges will begin to appear as a separate line item on your invoice. Intuit is unable to provide tax advice. For assistance with taxes, we encourage you to consult a tax advisor.

From April 2024, a 24% value-added tax (VAT) rate will be added to your next QuickBooks Online bill. If your business is registered for VAT, you may be able to claim this amount when you file your VAT return.

How to update your GST Registration Number (VAT)

If you have a GST Registration Number (VAT) you’ll need to complete these steps to ensure your QuickBooks Online invoice is up-to-date:

  1. Sign in to your QuickBooks Online account
  2. Select the gear icon, then Account and Settings
  3. In the Company name section, select the pencil icon
  4. Enter your GST Registration Number (VAT) in the VAT# field.
  5. Click Save

If entered, VAT charges will begin to appear as a separate line item on your invoice. Intuit is unable to provide tax advice. For assistance with taxes, we encourage you to consult a tax advisor.

From the 6th of July, a 10% Consumption Tax (JCT) rate will be added to your next QuickBooks Online bill. If your business is registered for JCT, you may be able to claim this amount when you file your JCT return.

How to update your Japan Consumption Tax (JCT)

If you have a JCT ID, you’ll need to complete these steps to help ensure your QuickBooks Online invoice is up-to-date:

  1. Sign in to your QuickBooks Online account
  2. Select the gear icon, then Account and Settings
  3. In the Company name section, select the pencil icon
  4. Enter your JCT ID in the JCT# field. 
  5. Click Save

If entered, VAT charges will begin to appear as a separate line item on your invoice. Intuit is unable to provide tax advice. For assistance with taxes, we encourage you to consult a tax advisor. 

From the 31st of January 2023, a 16% value-added tax (VAT) rate will be added to your next QuickBooks Online bill. If your business is registered for VAT, you may be able to claim this amount when you file your VAT return.

How to update your Personal Identification Number (PIN)

If you have a Personal Identification Number (PIN), you’ll need to complete these steps to ensure your QuickBooks Online invoice is up-to-date:

  1. Sign in to your QuickBooks Online account
  2. Select the gear icon, then Account and Settings
  3. In the Company name section, select the pencil icon
  4. Enter your Personal Identification Number (PIN) in the PIN number field. 
  5. Click Save

If entered, VAT charges will begin to appear as a separate line item on your invoice. Intuit is unable to provide tax advice. For assistance with taxes, we encourage you to consult a tax advisor.

From the 1st of March 2020, we will be required to collect an 6% SST rate on all QuickBooks Online Subscriptions. If you have a SST registration number, you must complete these steps for it to be reflected on your invoice.

  1. Sign in to your QuickBooks Online account.
  2. Select Settings ⚙, then select Account and Settings.
  3. In the Company name section, click the pencil icon ✎.
  4. Enter your SST Registration Number in the Sales and Service Tax ID field..
  5. Click Save

If entered, SST charges will begin to appear as a separate line item on your invoice. Intuit is unable to provide tax advice. For assistance with taxes, we encourage you to consult a tax advisor.

From the 24th of July 2023, a 15% Goods and Services (GST) rate will be added to your next QuickBooks Online bill. If your business is registered for GST, you may be able to claim this amount when you file your GST return.

How to update your IRD number

If you have a IRD number, you’ll need to complete these steps to ensure your QuickBooks Online invoice is up-to-date:

  1. Sign in to your QuickBooks Online account
  2. Select the gear icon, then Account and Settings
  3. In the Company name section, select the pencil icon
  4. Enter your Customer IRD number in the Customer IRD number# field.
  5. Click Save

If entered, GST charges will begin to appear as a separate line item on your invoice. Intuit is unable to provide tax advice. For assistance with taxes, we encourage you to consult a tax advisor.

From the 4th of April 2023, a 7.5% value-added tax (VAT) rate will be added to your next QuickBooks Online bill. If your business is registered for VAT, you may be able to claim this amount when you file your VAT return.

How to update your GST Registration Number (TIN)

If you have a GST Registration Number (TIN), you’ll need to complete these steps to ensure your QuickBooks Online invoice is up-to-date:

  1. Sign in to your QuickBooks Online account
  2. Select the gear icon, then Account and Settings
  3. In the Company name section, select the pencil icon
  4. Enter your GST Registration Number (TIN) in the VAT# field. Note: this field will soon be renamed TIN number. 
  5. Click Save

If entered, VAT charges will begin to appear as a separate line item on your invoice. Intuit is unable to provide tax advice. For assistance with taxes, we encourage you to consult a tax advisor.

From April 2024, a 25% value-added tax (VAT) rate will be added to your next QuickBooks Online bill. If your business is registered for VAT, you may be able to claim this amount when you file your VAT return.

How to update your GST Registration Number (VAT)

If you have a GST Registration Number (VAT) you’ll need to complete these steps to ensure your QuickBooks Online invoice is up-to-date:

  1. Sign in to your QuickBooks Online account
  2. Select the gear icon, then Account and Settings
  3. In the Company name section, select the pencil icon
  4. Enter your GST Registration Number (VAT) in the VAT# field.
  5. Click Save

If entered, VAT charges will begin to appear as a separate line item on your invoice. Intuit is unable to provide tax advice. For assistance with taxes, we encourage you to consult a tax advisor.

For customers in Saudi Arabia

From 1 July 2020, the value-added tax (VAT) rate applicable to your QuickBooks Online subscription will rise from 5% to 15%.

What should I do if I’m a customer in Saudi Arabia?

If you have a VAT registration certificate, you'll need to take action to ensure your VAT Account Number is reflected on your invoice.

To do this:

  1. Sign in to your QuickBooks Online account.
  2. Select the gear icon, and then Account and Settings
  3. In the Company name section, click the pencil icon
  4. Enter your VAT Account Number in the VAT TIN field.
  5. Click Save

When your VAT Account Number is successfully verified, you won't be charged VAT on your QuickBooks Online subscription. If applicable, VAT charges will appear as a separate line item on your invoice. It will be your responsibility to self-assess whether you need to pay VAT for the use of our services.

If your VAT Account Number can't be verified and you determine you need to self-assess VAT on your QuickBooks Online subscription, we encourage you to consult a tax advisor for assistance.

From the 1st of January 2024, we will be required to collect a 9% GST rate on all QuickBooks Online Subscriptions. If you have a GST Registration Number, you must complete these steps for it to be reflected on your invoice.

  1. Sign in to your QuickBooks Online account.
  2. Select Settings ⚙, then select Account and Settings.
  3. In the Company name section, click the pencil icon ✎.
  4. Enter your GST Registration Number in the Goods and Service Tax ID field.
  5. Click Save

If entered, GST charges will begin to appear as a separate line item on your invoice. Intuit is unable to provide tax advice. For assistance with taxes, we encourage you to consult a tax advisor.

If you are a non-business customer, from April 2024, a 10% value-added tax (VAT) rate will be added to your next QuickBooks Online bill. If you enter a valid Business Identification number (BIN) in your QuickBooks Online subscription account, you won’t be charged VAT by Intuit. To do this, please refer to the steps below.

How to update your Business Identification number (BIN)
If you have a Business Identification number (BIN), you’ll need to complete these steps to help ensure your QuickBooks Online invoice is up-to-date:

  1. Sign in to your QuickBooks Online account
  2. Select the gear icon, then Account and Settings
  3. In the Company name section, select the pencil icon
  4. Enter your Business Identification number (BIN), in the BIN# field.
  5. Click Save

If entered, VAT charges will begin to appear as a separate line item on your invoice. Intuit is unable to provide tax advice. For assistance with taxes, we encourage you to consult a tax advisor.

From the 28th of April 2023, a 7.7% value-added tax (VAT) rate will be added to your next QuickBooks Online bill. If your business is registered for VAT, you may be able to claim this amount when you file your VAT return.

How to update your Value-added Tax Number (VAT)

If you have a VAT ID, you’ll need to complete these steps to help ensure your QuickBooks Online invoice is up-to-date:

  1. Sign in to your QuickBooks Online account
  2. Select the gear icon, then Account and Settings
  3. In the Company name section, select the pencil icon
  4. Enter your VAT ID in the VAT# field. 
  5. Click Save

If entered, VAT charges will begin to appear as a separate line item on your invoice. Intuit is unable to provide tax advice. For assistance with taxes, we encourage you to consult a tax advisor. 

If you are a non-business customer, from the 13th of December 2023, a 5% value-added tax (VAT) rate will be added to your next QuickBooks Online bill. If you enter a valid Business Identification number (BIN) in your QuickBooks Online subscription account, you won’t be charged VAT by Intuit. To do this, please refer to the steps below.

How to update your Business Identification number (BIN)
If you have a Business Identification number (BIN), you’ll need to complete these steps to help ensure your QuickBooks Online invoice is up-to-date:

  1. Sign in to your QuickBooks Online account
  2. Select the gear icon, then Account and Settings
  3. In the Company name section, select the pencil icon
  4. Enter your Business Identification number (BIN), in the VAT# field. Note: this field will soon be renamed BIN number.
  5. Click Save

If entered, VAT charges will begin to appear as a separate line item on your invoice. Intuit is unable to provide tax advice. For assistance with taxes, we encourage you to consult a tax advisor.

If you are a non-business customer, from the 13th of December 2023, a 18% value-added tax (VAT) rate will be added to your next QuickBooks Online bill. If you enter a valid GST Registration Number (TIN) in your QuickBooks Online subscription account, you won’t be charged VAT by Intuit. To do this, please refer to the steps below.

How to update your GST Registration Number (TIN)
If you have a GST Registration Number (TIN), you’ll need to complete these steps to help ensure your QuickBooks Online invoice is up-to-date:

  1. Sign in to your QuickBooks Online account
  2. Select the gear icon, then Account and Settings
  3. In the Company name section, select the pencil icon
  4. Enter your GST Registration Number (TIN) in the VAT# field. Note: this field will soon be renamed TIN number.
  5. Click Save

If entered, VAT charges will begin to appear as a separate line item on your invoice. Intuit is unable to provide tax advice. For assistance with taxes, we encourage you to consult a tax advisor.

If you are a non-business customer, from the 7th of December 2023, a 7% value-added tax (VAT) rate will be added to your next QuickBooks Online bill. If you enter a valid GST Registration Number in your QuickBooks Online subscription account, you won’t be charged VAT by Intuit. To do this, please refer to the steps below.
How to update your GST Registration Number (TIN)
If you have a GST Registration Number (TIN), you’ll need to complete these steps to help ensure your QuickBooks Online invoice is up-to-date:

  1. Sign in to your QuickBooks Online account
  2. Select the gear icon, then Account and Settings
  3. In the Company name section, select the pencil icon
  4. Enter your GST Registration Number (TIN) in the VAT# field. Note: this field will soon be renamed TIN number.
  5. Click Save

If entered, VAT charges will begin to appear as a separate line item on your invoice. Intuit is unable to provide tax advice. For assistance with taxes, we encourage you to consult a tax advisor.

From the 24th of July 2023, an 18% value-added tax (VAT) rate will be added to your next QuickBooks Online bill. If your business is registered for VAT, you may be able to claim this amount when you file your VAT return.

How to update your GST Registration Number (TIN)

If you have a GST Registration Number (TIN), you’ll need to complete these steps to ensure your QuickBooks Online invoice is up-to-date:

  1. Sign in to your QuickBooks Online account
  2. Select the gear icon, then Account and Settings
  3. In the Company name section, select the pencil icon
  4. Enter your GST Registration Number (TIN) in the VAT# field. Note: this field will soon be renamed TIN number. 
  5. Click Save

If entered, VAT charges will begin to appear as a separate line item on your invoice. Intuit is unable to provide tax advice. For assistance with taxes, we encourage you to consult a tax advisor.

From the 10th of July 2024, an 18% value-added tax (VAT) rate will be added to your next QuickBooks Online bill. If your business is registered for VAT, you may be able to claim this amount when you file your VAT return.

How to update your GST Registration Number (TIN)

If you have a GST Registration Number (TIN), you’ll need to complete these steps to ensure your QuickBooks Online invoice is up-to-date:

  1. Sign in to your QuickBooks Online account
  2. Select the gear icon, then Account and Settings
  3. In the Company name section, select the pencil icon
  4. Enter your GST Registration Number (TIN) in the VAT# field. Note: this field will soon be renamed TIN number. 
  5. Click Save

If entered, VAT charges will begin to appear as a separate line item on your invoice. Intuit is unable to provide tax advice. For assistance with taxes, we encourage you to consult a tax advisor.

The VAT rate applicable to your QuickBooks subscription is 5%. If you have a GST Registration Number (TRN) you'll need to take action to ensure your TRN is reflected on your invoice.

How do I enter my VAT/TRN Registration Number in QuickBooks Online?

If you have a TRN or GST Registration Number, you’ll need to complete these steps for your TRN or GST Registration Number to be reflected on your invoice.

  1. Sign in to your QuickBooks Online account.
  2. Select the Settings ⚙, and then Account and Settings
  3. In the Company name section, click the pencil icon ✎
  4. Enter your VAT Account Number in the VAT TIN field.
  5. Click Save

From May 2024, a 16% value-added tax (VAT) rate will be added to your next QuickBooks Online bill. If your business is registered for VAT, you may be able to claim this amount when you file your VAT return.

How to add a Taxable Person Identification Number (TPIN) to your account

To ensure your TPIN is reflected on your QuickBooks invoices, follow the steps below. 

  1. Sign in to your QuickBooks Online account.
  2. Click the ⚙️ gear icon, and then select Account and Settings.
  3. In the Company name section, click the ✏️ pencil icon.
  4. Enter your Taxable Person Identification Number in the Taxable Person Identification Number (TPIN)# field. 
  5. Click Save.

If entered, VAT charges will begin to appear as a separate line item on your invoice. Intuit is unable to provide tax advice. For assistance with taxes, we encourage you to consult a tax advisor.

From the 8th of July 2023, a 14.5% value-added tax (VAT) rate will be added to your next QuickBooks Online bill. If your business is registered for VAT, you may be able to claim this amount when you file your VAT return.
How to update your Business Partner Number (BPN)
 If you have a Business Partner Number (BPN), you’ll need to complete these steps to ensure your QuickBooks Online invoice is up-to-date:

  1.  Sign in to your QuickBooks Online account
  2. Select the gear icon, then Account and Settings
  3. In the Company name section, select the pencil icon
  4. Enter your Business Partner Number (BPN) in the VAT# field. Note: this field will soon be renamed BPN Number
  5. Click Save

 If entered, VAT charges will begin to appear as a separate line item on your invoice. Intuit is unable to provide tax advice. For assistance with taxes, we encourage you to consult a tax advisor.

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