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Undo the Receive Payment of an invoice

by Intuit2 Updated 1 week ago

If you accidentally click on the Receive Payment of a payment you haven’t received yet, there is a way to undo this:

  1. Follow this link to complete the steps in product Open this link in a new window
  2. From the Type column, select the payment you want to undo.
  3. Select More at the bottom of the page, then Delete.

For a Stamped payment:

  1. Follow this link to complete the steps in product Open this link in a new window
  2. Filter the type of transaction for Money received, then select Apply.
  3. Select the payment you want to undo.
  4. Select Cancel the payment supplement.
  5. The payment has been voided.

For an Unstamped payment

  1. Follow this link to complete the steps in product Open this link in a new window
  2. Filter the type of transaction for Money received, then select Apply.
  3. Select the payment you want to undo.
  4. Select More, then Delete.
  5. The payment has been deleted.
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