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Introducing QuickBooks Core Payroll: upgrading your Standard Payroll experience in 2024

by Intuit Updated 1 month ago

We’ve got some exciting news to share with you. Starting in March 2024, we’ll be introducing QuickBooks Core Payroll, a new and improved platform that will replace our existing Standard Payroll offering. 

Tip: Bookmark this help article for future reference. We’ll keep it updated with important information. 

What do I need to do BEFORE moving?

Your Standard Payroll plan will continue as normal before  you are automatically moved over to the new payroll platform on your billing day of the month. We will keep you informed and send reminders via email as well as messaging in QuickBooks to help ensure a smooth transition with all your historical data made available to download.

NOTE: When you get a message in QuickBooks Online please ensure your submissions to NEST and HMRC are completed and kept up to date.

We’re really excited about this change, and we hope you are too. Continue below for information that will be helpful when moving to Core Payroll.

What do I need to do AFTER moving?

After moving to Core Payroll there are some simple steps to ensure you are ready to run payroll.

  1. After moving to Core Payroll you will be asked to enter your main payroll contact and reconnect NEST automated submissions if you have NEST pension schemes
  2. Invite all your employees to Workforce so employees can access their payslips in one place rather than across multiple emails. Payslips can still be downloaded and saved in a PDF format. If an employee was added in Standard Payroll but did not accept the invite before migrating to Core Payroll, the employee will need to be re-invited.
  1. If you manage CIS suffered within payroll then please re-enter your UTR number by selecting Company Settings, next Payroll Settings then finally UK tax.
  2. No Duty Start Date in Standard Payroll means the date will have been automatically calculated in Core Payroll post conversion. If the Duty Start Date calculated by Core Payroll is incorrect, please change it before running payroll. If payroll is run with an incorrect Duty Start Date, then the pay run(s) will need to be deleted, next update the Duty Start Date and rerun payroll. You can update your Duty Start Date by selecting Company Settings, next Payroll Settings and finally Workplace pension.
  3. Missing PAYE and or Accounts Office references after converting will apply to a very small number of customers so please check this by selecting Company Settings, next Payroll Settings then finally UK tax.

If you have been migrated with outstanding pension filings, please follow the following steps to file them correctly if you haven't already done so outside of Quickbooks Payroll:

  1. Locate the file that shows you the outstanding pension filings:
    1. Go to the Payroll Overview
    2. Download your historical data
  2. Locate the Pension report for the details you will need to report outstanding pension contributions:
    1. If you are unsure of what pension filings are outstanding, review the outstanding pension filings.txt which will outline what filings are outstanding
    2. Locate your report/s
  3. Finally login in directly to NEST and submit your pension contributions
  1. Historical data is available to download in Core Payroll. Any current tax year payruns will be available at an employee level but are static and cannot be amended. Any corrections should take place in the following payrun.
  2. Payslips are not available to email. Employees should sign up to Workforce in order to view and download payslips.
  3. FPS submissions are not automated and must be sent after each payrun.
  4. If you need to change your company name please contact support.
  5. CIS suffered needs to be manually entered on a monthly basis.
  6. Previous P60's are available to download. Tax year 2024'25 P60's will be available in Workforce.
  7. Reports are available on screen, in Excel and PDF.
  8. Pension filings are now stored with the Tax Centre rather than pay History.
  9. There are no notifications for tax code refreshes but they can be seen in the Employee record.
  10. A separate FPS is required for leavers.
  11. Unpaid leavers are not supported.
  12. Overtime 1.0, 1.5, 2.0 are supported.
  13. Proration for SMP, SSP and leavers is due in May 2024.
  14. Unpaid leave is not supported.
  15. Pay history is found in the Employee Record and payruns can be deleted per employee rather than complete payruns.

We’re discontinuing Standard Payroll and introducing Core Payroll to enhance your experience. With Core Payroll, we’ll be able to roll out new features even faster and provide you with an even better experience, like Automated payroll.

We move everyone to Core Payroll outside UK business working hours. You should expect to regain access to payroll at 09.00, or shortly thereafter the following morning.

We schedule conversions from Standard to Core Payroll and message everyone in advance. Sometimes migrations do not complete, and as such are postponed to the following month. Reasons for postponement can include payroll not yet being in the current tax year or outstanding submissions that need sent to NEST or HMRC.

Don’t worry, we’ll let you know in advance before moving you to Core Payroll. The transition will happen overnight, and by the next morning, you’ll have access to Core Payroll.

We’ll carefully move customers on specific dates during the night. In some cases, the move may be completed between 8:00-9:00 am the next day. Please note that no moves will occur between payroll solutions from 25 March to 2 April, 2024.

No, once you’ve moved to Core Payroll, you’ll find a familiar look and navigation. While there may be a few changes, we’ll make sure to document them before moving day.

We’ll send you a link to this information, but feel free to bookmark the page and check back whenever you need.

Great news! You don’t need to do anything at the moment. Just bookmark this article and keep an eye out for an email and an in-product alert closer to moving day.

Your year-to-date (YTD) data will include all payruns and calculations up to the current tax year. 

However, previous payruns within your current PAYE year will be “static” and cannot be changed. We’ll remind you closer to the move date, but it’s a good idea to doublecheck that your payruns are correct. 

If any changes need to be made, we’ll be here to help you correct them in future pay runs or you can use the HMRC PAYE tools if necessary.

We’ll be moving all of your data to Core Payroll. If you’ve been using QuickBooks Standard Payroll for a while, any data, forms or reports from previous years beyond the current year will also be moved and made available in a secure area within Core Payroll. We’ll provide you with more details on this soon.

We’ll make sure there’s plenty of information available for you to refer to both before and after you’ve moved to Core Payroll. The key information will be added to this help article, so be sure to bookmark it so you can refer back to it later.

Unfortunately, no. The move to Core Payroll is triggered by your billing date which cannot be changed.

Setting up Core Payroll will be slightly different, but it will include all the important information needed to quickly run your clients’ first payroll.

While the overall look and feel will be very familiar, there may be a few changes. However, running payroll itself in Core Payroll will be extremely similar to running payroll in Standard Payroll.

If you’re currently on our Standard Payroll plan, we’ll be upgrading you to Core Payroll. We want to make this transition as seamless as possible for you. As we get closer to the transfer date, we’ll provide guides to help you along the way. 

QuickBooks Online Payroll Standard

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