We are making some changes to the format of your billing invoices. Customers will start to see the changes from September 2020. These changes will not affect your monthly billing date.
The detail in your monthly statement has been improved to make it easier to read and provide additional information about your account. You’ll see separate line items for your QuickBooks Desktop and Support subscriptions with no changes to your overall subscription fees.
QuickBooks Desktop Support will now be shown as monthly subscriptions on your statement, separate from your QuickBooks Desktop subscription.
You will receive email notifications confirming any changes you might make to your subscription (for example, upgrades, downgrades, purchase support, and cancellations. Additionally, you will receive a detailed invoice (if necessary) within 24 hours of making that change.
Your new invoice will be similar to the format seen below: